Holly Thomson
Pauls Valley,OK
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
11
11
years of professional experience
Work History
Shipping and Receiving Associate
Stage Department Store
11.2003 - 12.2005
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Sorted and delivered materials to different work areas and staff.
Travel Agent
Friendly Travel
12.2005 - 12.2006
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Followed up with customers to increase customer service with travel plans.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Bank Teller
IBC Bank
01.2007 - 08.2010
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Teacher's Assistant
Chickasha Public Schools
08.2010 - 05.2014
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Documented student progress and communicated with parents to keep informed.
Education
High School Diploma -
Santa Fe High School
Santa Fe, NM05.1988
Skills
- Technical and Computer Proficiency
- Bank Deposits
- Microsoft Windows
- Time Management
- Call Answering and Routing
- Mail Handling
Timeline
Teacher's Assistant
Chickasha Public Schools
08.2010 - 05.2014
Bank Teller
IBC Bank
01.2007 - 08.2010
Travel Agent
Friendly Travel
12.2005 - 12.2006
Shipping and Receiving Associate
Stage Department Store
11.2003 - 12.2005
High School Diploma -
Santa Fe High School
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