Holly Tomassini
Toms River,NJ
Summary
This letter is to accompany my application for the Chief Operations Officer . I have 20 years of experience in improving operational systems, process and policies while ensuring alignment of operational strategies as a Program Specialist in the Child and Adult Food Care Program (CACFP), Financial Management and the Supplemental Nutrition Assistance Program, (SNAP), within The Technology, Nutrition, and Innovative Branch (TNI). My experience allows me to be a great asset in this position.
My experiences include working independently in oversight of program policies and procedures to meet program mission. I monitor and audit program funding to ensure no fraudulent activity takes place. I reconcile annual reconciliations reports involved in program dollars and ensure compliance with grants. My other responsibilities include technical assistance, guidance and interpretation as I support program directors to achieve high- quality outcomes. I also serve as mentor to newer staff. I have participated in SNAP reporting project to ensure cost effective strategies for State Agencies and to ensure that the report is functional for State usage.
My abilities include creating engaging content, analyzing and reporting on FNS dollars for federal programs, and staying up to date with the latest trends and best practices as it pertains to the mission of the Agency. I am passionate about delivering results and exceeding goals, I believe that my expertise would make a valuable contribution to your team
Overview
19
19
years of professional experience
Work History
Program Specialist
USDA Food and Nutrtion Services
01.2017 - Current
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Provide regulatory oversight, guidance and technical assistance to ensure integrity for fraud detection, prevention, investigative techniques/processes, including administrative, prosecutorial, reporting, and all debt and collection actions.
- Improve policy support across a broad range of issue including certification issuance, state systems, and effective program operations.
- Collaborate with other program areas within FNS including SNAP, and FM to support effective program implementation at the Federal and State levels.
- Produce informational presentations, project plans and updates related to Program Integrity, and Farmers Market, Outreach Community Partners.
- Develop materials and drafts communications to assist the Division Director in communicating goals, objectives, policies, procedures, requests, project summaries and status reports.
Quality Control Specialist
USDA Food and Nutrition Service
11.2010 - 01.2017
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
- Reviewed technical documents such as specifications and drawings, maintaining accuracy and compliance with federal regulations.
- Evaluated 50+ Quality Control cases monthly using fact finding, analytical techniques and problem solving methods to gather, evaluate, summarize deficiencies and draw conclusions.
- Evaluated State Agencies’ funding through analysis of data reports using Excel spreadsheets and other related databases of FIS, JP Morgan, ACS and E-funds verifying adequate outcomes and usage of program dollars in a timely manner.
Office Services
USDA Food and Nutrition Service
01.2015 - 06.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
Database Marketing Analyst
Trump Plaza
09.2006 - 03.2007
- Enhanced database performance by optimizing queries and stored procedures.
- Tailored messaging strategies for different customer segments through detailed demographic analysis.
- Implemented data cleansing processes to maintain high-quality records within databases.
- Streamlined marketing campaigns for maximized ROI through targeted audience segmentation and data-driven insights.· Analyzed daily production and marketing trends on the AS 400 database system.
- Organized monthly reports to correspond with gaming activities on casino floor.
- Proposed innovative ideas for casino monthly themes, including creating flyers and mailers for monthly events, and ensuring that flyers were distributed appropriately to casino players at relevant levels.
- Responsible for monthly kiosk and table earning calculations database input.
- Responsible for morning and end of day reports for casino Marketing Administrator.
- Assisted in planning and developing monthly events based on gaming trends and gaming activities.
Education
MBA - Minor in Business Marketing
Georgian Court University
Lakewood, NJ05-2006
Associate of Arts - Fashion Marketing
Berkely College
Woodbridge, NJ05-2001
Skills
- Group and individual instruction
- Program management
- Report preparation
- Strategic planning
- Project coordination
- Proactive mindset
- Scheduling proficiency
- Process improvements
- Marketing materials
- Financial administration
- Resource management
- Team oversight
Timeline
Program Specialist
USDA Food and Nutrtion Services
01.2017 - Current
Office Services
USDA Food and Nutrition Service
01.2015 - 06.2015
Quality Control Specialist
USDA Food and Nutrition Service
11.2010 - 01.2017
Database Marketing Analyst
Trump Plaza
09.2006 - 03.2007
MBA - Minor in Business Marketing
Georgian Court University
Associate of Arts - Fashion Marketing
Berkely College
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