Holly Trogdon
Early Branch,SC
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Overview
11
11
years of professional experience
Work History
Merchandiser
Driveline Retail
04.2025 - Current
- Developed and executed visual merchandising strategies to enhance product presentation and drive sales.
- Collaborated with store teams to maintain inventory accuracy and optimize stock levels.
- Analyzed market trends to identify opportunities for product placement and seasonal promotions.
- Trained and mentored junior merchandisers on best practices in merchandising techniques and customer engagement.
Receptionist
Smyly Tax Service
01.2021 - 04.2022
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Screened visitors and issued badges to maintain safety and security.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Manager/Bartender
The Pub, Tavern Restaurant Group
07.2014 - 03.2020
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Taught employees bar sales techniques, resulting in higher profits.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Education
High School Diploma -
Strom Thurmond High School
Johnston, SCCertificate - Dental Assistant
Beaufort Dental School
Beaufort, SC01-2026
Skills
- P>Office administration
- P>Professional demeanor
- P>Customer/Client relations
- P>Administrative support
- P>Scheduling
- P>Time management
Timeline
Merchandiser
Driveline Retail
04.2025 - Current
Receptionist
Smyly Tax Service
01.2021 - 04.2022
Manager/Bartender
The Pub, Tavern Restaurant Group
07.2014 - 03.2020
High School Diploma -
Strom Thurmond High School
Certificate - Dental Assistant
Beaufort Dental School