Holly Turner
Vermilion,OH
Summary
Hardworking and highly motivated team player with extensive customer service and sales experience. Outgoing sales professional with a track record of driving sales, improving buying experiences and elevating company profile with target market.
Overview
9
9
years of professional experience
Work History
Home Health Aide
Cambridge Home Health
08.2021 - 04.2023
- Assisted client with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Provided mobility assistance such as walking and regular exercising.
- Reported unusual or urgent circumstances in clients' condition or environment immediately to nurse supervisor.
- Provided transportation and appointments management.
- Monitored changes in clients' conditions to report concerns to supervisor.
Assistant Store Manager
Dolllar General
06.2020 - 06.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Merchandising Associate, Temporary
Home Depot
03.2020 - 06.2020
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
- Stock and display merchandise according to planogram specifications
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Build and stock Seasonal Displays according to Seasonal planogram
Assistant Store Manager
Dollar General
02.2016 - 03.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Received trucks and stocked merchandise efficiently exceeding company expectations.
Front End Manager
Target
12.2015 - 02.2016
- Monitored cash drawers in 8 checkout stations to verify adequate cash supply.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Maintained strong customer relations and effective customer service standards.
- Daily Reports and Deposits, and Safe Balancing.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively
Sales Associate-Assistant Store Manager
Dollar General
06.2014 - 11.2015
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Used POS system to process sales, returns and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Certificate of Completion - Nursing Assistant
EHOVE Adult Career Center
Milan, OH08.2023
Certificate of Completion - Business Acumen 1.0, 2.0
Tri-County Community College
Murphy, NC01.2008
GED -
Georgia Department of Technical Education
Atlanta, GA12.1993
Skills
- Customer Service
- Communication
- Teamwork
- Dependability
- Merchandising
- Loss Prevention
- Organization and Time Management
- Analytical and Critical Thinking
Timeline
Home Health Aide
Cambridge Home Health
08.2021 - 04.2023
Assistant Store Manager
Dolllar General
06.2020 - 06.2021
Merchandising Associate, Temporary
Home Depot
03.2020 - 06.2020
Assistant Store Manager
Dollar General
02.2016 - 03.2020
Front End Manager
Target
12.2015 - 02.2016
Sales Associate-Assistant Store Manager
Dollar General
06.2014 - 11.2015
Certificate of Completion - Nursing Assistant
EHOVE Adult Career Center
Certificate of Completion - Business Acumen 1.0, 2.0
Tri-County Community College
GED -
Georgia Department of Technical Education
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