Holly Walker
Poughkeepsie,New York
Summary
Recent graduate with a bachelor’s degree in Psychology and a minor in Health and Wellness Studies, seeking an entry-level position where excellent customer service skills, a strong work ethic, and a passion for helping others can contribute to team success. Eager to grow
professionally and develop new skills in a supportive and dynamic environment. Open to opportunities in mental health, administrative support, or customer-facing roles.
Overview
5
5
years of professional experience
Work History
Manager
Carvel
07.2020 - Current
- Started as Cashier; promoted to Shift Manager after strong performance and reliability.
- Delivered excellent customer service and managed daily operations, including order processing and cash handling.
- Trained and supervised new employees to support workflow and team performance.
- Completed opening/closing procedures, maintained store presentation, and supported inventory and restocking needs.
- Multitasked in a fast-paced environment while responding to customer inquiries and assisting with operational tasks.
Sales Associate
Kohl’s
06.2022 - 08.2022
- Assisted customers with purchases and provided product knowledge and support.
- Met performance goals through strong communication and problem-solving skills.
- Led training for new hires, modeling best practices and fostering a positive, supportive learning environment.
Undergraduate Research Assistant (CURE Program)
Binghamton University
01.2024 - 05.2024
- Designed and implemented psychology-related research projects and supported data collection.
- Conducted data coding, analysis, interpretation, and project documentation.
- Collaborated with peers to maintain accuracy and follow research protocols.
Education
Bachelor of Arts - Psychology
Binghamton University, SUNY
Binghamton, NY05-2025
Advanced Regents Diploma -
Roy C. Ketcham High School
Wappingers Falls06.2021
Skills
- Interpersonal and communication skills
- Leadership and training experience
- Time management and multitasking
- Customer service excellence
- Problem-solving and attention to detail
- Team collaboration and reliability
- Basic data entry, documentation, and record-keeping
Timeline
Undergraduate Research Assistant (CURE Program)
Binghamton University
01.2024 - 05.2024
Sales Associate
Kohl’s
06.2022 - 08.2022
Manager
Carvel
07.2020 - Current
Bachelor of Arts - Psychology
Binghamton University, SUNY
Advanced Regents Diploma -
Roy C. Ketcham High School