Holly Wampler
Saint Augustine,Florida
Summary
I am seeking a customer service sales position. Over seven years of experience as a server and hostess delivering exceptional service in high pressure environments. I’m a licensed real estate agent with a proven ability to build relationships, manage transactions, and provide clients with expert guidance. Strong communication, time management, and multitasking skills with a passion for creating positive experiences for guest and clients alike.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Server
The Conch House Restaurant Marina and Resort
01.2016 - Current
- Provide exceptional customer service, collaborate with kitchen staff and management to accommodate special requests and guest needs, upsold menu items and promotions to increase sales, managed multiple tables simultaneously balancing attention to detail with efficiency to enhance the dining experience, processed payments, handled cash, operated POS systems with accuracy, input employee sales reports and data, maintained a clean and organized dining area adhering to health and safety standards, and delivering food and beverage promptly.
Realtor/Sales Associate
Keller Williams Realty Atlantic Partners
09.2024 - 01.2025
- Facilitated property showings, ensuring clients received comprehensive information to make informed decisions.
- Assisted in preparing marketing materials, enhancing property visibility and attracting potential buyers.
- Managed client communications, addressing inquiries and providing timely updates throughout the buying process.
- Conducted market research to identify trends, supporting accurate pricing strategies for listings.
- Coordinated open houses, creating engaging experiences that showcased properties effectively to prospective buyers.
- Collaborated with mortgage brokers and inspectors, streamlining transaction processes for a smoother closing experience.
Administrative Assistant
Ginn Financial Group
08.2016 - 09.2021
- Managed scheduling and calendar organization for multiple executives to enhance operational efficiency.
- Developed and maintained filing systems, ensuring easy access to documents and information.
- Coordinated communication between departments, facilitating collaboration on projects and initiatives.
- Assisted in preparation of reports and presentations, contributing to effective decision-making processes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Hostess/ To go food
Carrabbas Italian Grill
01.2017 - 01.2019
- Entered customers into the computer system, handled food orders online and over the phone, ensuring accurate and timely preparation and delivery of meals, attend corporate meetings, delivered food, greeted and seated guests, managing reservations and waitlist to optimize table turnover and guest experience, maintained a welcoming and organized front-of-house environment, providing excellent customer service and addressing guest inquires.
Education
High School -
Pedro Menendez High School
01.2019
Skills
- Computer skills
- Customer service
- Communication with guests and guests over the phone
- Time Management
- Sales and Upselling
- Attention to detail
- Real Estate Expertise
- Team collaboration
- Problem Solving
- Creativity
- Fast learner
- Microsoft Word
- Teamwork
- Active Listening
- Research
- Conflict Resolution
- Phone skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- Service prioritization
- High volume dining
- Sales expertise
- Sales techniques
- Order accuracy
- Supply restocking
- Quality control
- Guest relations management
- Point of sale operation
- Relationship management
- Allergy awareness
- Task prioritization
Timeline
Realtor/Sales Associate
Keller Williams Realty Atlantic Partners
09.2024 - 01.2025
Hostess/ To go food
Carrabbas Italian Grill
01.2017 - 01.2019
Administrative Assistant
Ginn Financial Group
08.2016 - 09.2021
Server
The Conch House Restaurant Marina and Resort
01.2016 - Current
High School -
Pedro Menendez High School
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