Holly Watkins
Orlando,Florida
Summary
Dynamic and dependable professional with strong communication skills and a proven track record at JB Mobile Fitness. Expert in schedule management and fostering positive environments, I enhance participant confidence through personalized coaching. Recognized for attention to detail and effective multitasking, I excel in delivering exceptional service and support in fast-paced settings.
Offering excellent communication and organizational abilities, with a strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Gymnastics Coach
JB Mobile Fitness
02.2025 - Current
- Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
- Maintained a fun-filled atmosphere with class participants while remaining professional and focused on achievement.
Front Desk Receptionist
Uknight Training Center
05.2024 - 12.2024
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Pediatric CNA
Banyan Pediatric Care Centers
06.2023 - 08.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Reduced patient stress levels through effective communication and active listening skills.
Front Desk Receptionist
Dayspring Academy
07.2021 - 12.2022
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Completed data entry and filing to keep records updated for easy retrieval.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Initiated system for tracking office supplies, leading to more efficient inventory management.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL08-2025
Associate of Arts -
Pasco-Hernando State College
New Port Richey, FL05-2022
Skills
- Strong communication skills
- Patience and empathy
- Schedule management
- Scheduling and organization
- Verbal and written communication
- Attention to detail
Certification
- Real Estate License
Timeline
Gymnastics Coach
JB Mobile Fitness
02.2025 - Current
Front Desk Receptionist
Uknight Training Center
05.2024 - 12.2024
Pediatric CNA
Banyan Pediatric Care Centers
06.2023 - 08.2023
Front Desk Receptionist
Dayspring Academy
07.2021 - 12.2022
Bachelor of Science - Psychology
University of Central Florida
Associate of Arts -
Pasco-Hernando State College
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