Holly Widener
Hermiston,OR
Summary
Business Management Analyst for the Department of Defense (DoD), Chief Information Office (CIO) Policy Management lead. I lead the review, creation, and implementation of the CIO Process and Policy Management projects, Managing IT Hardware Assets, and the continuation to increase awareness of Business Process Improvement (BPI). CIO Strategy Execution and Measurement team lead. Dedicate Business Management Analyst knowledgeable about best practices in field, especially effective leadership strategies to motivate employee performance and job satisfaction. Well-organized in approaching problems to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Multi-talented analyst with over 20 years of experience bringing background in administration, business development and operations leadership. Skilled at stepping into different areas with flexible and resourceful approach. Visionary project and program leader with exceptional problem-solving skills.
Overview
20
20
years of professional experience
Work History
Business Management Analyst
Defense Intelligence Agency (DIA)
12.2019 - Current
- CIO Strategy Execution and Measurement Team Lead
- Leading team of 2 contractors on all operation and evaluation efforts
- CIO Policy Management team lead
- Led team of civilians in the FY23 CIO policy review, updates and/or rescission's
- Proposed, built CIO Policy Administrative Instructions and Standard Operating Procedures (SOP)
- Led development and implementation of performance management framework, including outcome-based metrics and data visualization methodology
- Coordinate with CIO priority leads, as well as SPO leadership in updating the CIO CPG; financial planning guidance for all GDIP Claimants to achieve results based on the CIO Vision and Mission
- Coordinating schedules, tasks, CIO priorities
- Developed and approved CIO SOPs detailing how IT officers receive feedback on their promotion assessments, a first for the agency
- Led Business Process Improvement (BPI) Team to develop/deploy unclassified Intelink Process Asset Library (IPAL)
- Certified CIOs future telework capabilities w/100% unclassified access via IPAL to CIO process & alignment with CIOs initiative
Business Management Analyst
Defense Intelligence Agency (DIA)
08.2017 - 12.2019
- Led team on CIO Policy Management and IT Hardware Asset Management (ITHAM) related matters in CIO1
- Business Process Improvement and Management Team Lead for all Business Process Improvement (BPI) items
- Develop and execute strategies; capture, review and implement all CIO Directives and Administrative Instructions
- Developed, updated, staffed, and published CIO-authored agency Directive and Instructions, and Administrative Instructions.
- Volunteer frequently to research new communication and collaboration strategies
- Manage and brief progress to section chiefs on tasks associated with policy and execution efforts; keeping team informed of accomplishments, compliance, and schedules
- Created templates to standardize and simplify CIO Policy Author actions
- Implemented new numbering system for CIO Administrative Instructions that are consistent with both DoD and DIA issuances
- Created policy hierarchy diagrams reflecting connection between CIO-authored policies
- Developed repository in CIO’s Process Asset Library (PAL) for all CIO policy issuances
- Institutionalized policy management process and standardization for a 3500-person organization
- Integrated DIA legal requirements & standards in CIOs Policy platform w/in CIO & DIA Strategic Planning Policy (SPP) & Office of Inspector General (OIG)
- Leveraged network with SPP & OIG to streamline coordinated efforts to update or rescind CIO-authored DIA Instructions w/integrated Agency workflows
Administrative Management Specialist – Staff Officer
Defense Intelligence Agency (DIA)
09.2015 - 08.2017
- Provide day-to-day management of Human Resource and Executive Administrative support to 4 Senior Executives (1 DISES/3DISLs), 2 GG15s; supporting Senior Executives, 6 Branch Chiefs and 6 Deputy Branch Chiefs
- Providing expert Office of Human Resources (OHR) support to CIOs largest division of 1600 personnel, while backing a global IT mission
- Mitigated & reduced mission impacts to personnel turnover attributable to planned & unplanned loss and rotations
- Reduced duration between billet creation to vacancy announcement from weeks to days with billet oversight & assisting hiring managers with elimination of unnecessary steps
- Due to the lean forward and get it done attitude, CIO3 reached and maintained a 100% on-time and completion rate throughout her duration in the position
- Requested and sought out additional responsibilities to deepen & enhance knowledge/skills to meet the demanding roles of CIO
- Managed CIO3 Manpower/Human Resources requests
- Providing leadership skills by attending meeting with senior officials in full Staff Officer capacity, offering well received feedback/guidance, while accepting responses and direction, helping to lead the team to mission success
- Dedicated team player, earning 2-time off awards.
Executive Assistant
GAP Solutions Inc./Strategic Systems Program
03.2012 - 09.2015
- Delivered continuous and efficient functioning of administrative processes and accomplishments of Strategic System Program (SSP) organization objectives to the SP13 team
- Directing personnel on administrative procedures, requirements and policies in the conveyance and changes to subordinate offices
- Accept, process and disseminate all incoming and outgoing correspondence and communication for the branch Senior Executive Service (SES), Branch Chief and Division Chiefs, determining which material warranted SES attention
- Retained controlled recording system on all correspondence and action items, following up on time sensitive tasks and requirements
- Developed/implemented guidelines, resource materials & Standard Operating Procedures (SOP) for SP13 personnel
- Built and strengthened communication and collaboration with clients & colleagues at all organization levels
- Examined workflow process/procedures to identify trends/problem areas & took proper steps to rectify
- Managed/coordinated Comptroller (SES), Deputy Comptroller & Budget Officers daily calendars.
Technical Control Specialist
Defense Information Technology Contracting Organization, Pacific (DITCO-PAC)
- Assisted in promoting cross-branch alignment, coordination, consistency and efficiency of projects and programs, while working with a variety of officials at all levels within the DITCO-PAC and DISA-PAC organization
- Professionally and with greatest confidentiality, reviewed and processed leave request, time off awards, and personnel requests
- Organized team and office functions, trainings, and educational activities in helping to lead to a higher work-life standard
- Processed CONUS/OCONUS travel vouchers, with a 100% accuracy rate for the team of 50+ personnel.
Education
MBA - Business Administration And Management
American Military University
Charles Town, WV07.2018
BBA - Business Management
Hawaii Pacific University
Honolulu, HI07.2015
Skills
- Client Relationship Management
- Data Collection
- Networking
- Critical Thinking
- Supervision and Leadership
- Verbal Communication
- Customer Relations
- Remote Office Availability
- Self-Directed
- Attention to Detail
- Flexible and Adaptable
- Self-Motivated
- Written Communication
- Teamwork and Collaboration
- MS Office
- Training and Development
- Organization and Time Management
- Teambuilding
- Planning and Coordination
- Multitasking Abilities
Education Certifications
- American Military University, MBA, Defense Management, 02/2018, 3.7
- Hawaii Pacific University, BSBA, Management, 03/2014, 3.24
- Monterey Community College, A.A. General Studies, 07/2007, 3.38
Professional Development
- Balanced Score Card Certified– Pending Exam July 2023
- Visio 2016
- Microsoft PowerPoint, Excel, Word
- Lean Six Sigma Green Belt Certification
- Lean Six Sigma Yellow Belt Certification
- Business Analysis Fundamentals
- Acquisition Management (ACQ 101) Section 310
- Intermediate Systems Acquisition (ACQ201A) Section 307
- ITIL 4 Foundation: Studying to obtain certification
Availability
2 Weeks
References
- Nicholas LaPietra (Supervisor), 202-215-5623
- Wendy Johnson (Supervisor), 703-915-9413
- Randal Doughtery(Co-Worker), 202-320-9294
Affiliations
- 4-H Leader
- Traveler
- Gardening
- Volunter
- Micro-Farm Owner
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Management Analyst
Defense Intelligence Agency (DIA)
12.2019 - Current
Business Management Analyst
Defense Intelligence Agency (DIA)
08.2017 - 12.2019
Administrative Management Specialist – Staff Officer
Defense Intelligence Agency (DIA)
09.2015 - 08.2017
Executive Assistant
GAP Solutions Inc./Strategic Systems Program
03.2012 - 09.2015
Technical Control Specialist
Defense Information Technology Contracting Organization, Pacific (DITCO-PAC)
MBA - Business Administration And Management
American Military University
BBA - Business Management
Hawaii Pacific University
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