Holly Williams

Results-focused and highly efficient professional with demonstrated history providing comprehensive levels of clinic facility operations, call center, order fulfillment, and revenue cycle process management for companies within the healthcare industry.

Seasoned Vice President with a proven track record in strategic planning, financial management and team leadership. Skilled at implementing operational improvements to drive productivity and profit growth. Demonstrated abilities in fostering positive relationships with stakeholders, partners, and clients while delivering high-impact business results. Known for problem-solving acumen, innovative thinking, and strong communication skills.

• CMS 5 Star Clinic 4 consecutive years
• Clinical and Operational outcomes ranked top 20 percent of the company
• Divisional Core Value Award Recipient for Team - 2015
• Managed 8 dialysis clinics resulting in $150M revenue annually
• Honored as Best Use of Technology Winner and Call Center of the Year Finalist by the Professional Teleservice Management Association in 2010 in recognition of outstanding personal achievements and performance.
• Orchestrated the restructuring of cross-departmental responsibilities resulting in a reallocation of 25 full-time employees.
• Managed a call volume increase of 300% while minimally increasing headcount.
• WellMed Value in Action for Leadership recipient – 2023

• Bachelors of Science in Public Health, Health Administration, Indiana University School of Public and Environmental Affairs, 01/01/02
• Six Sigma Green Belt