Summary
Overview
Work History
Education
Skills
Timeline
Generic
Holly Wolters

Holly Wolters

Truman,MN

Summary

Dynamic healthcare professional with extensive experience in patient care and medication administration, demonstrated during my tenure at Goldfinch Estates. Skilled in vital signs monitoring and compassionate communication, I excel in providing empathetic patient support while ensuring HIPAA compliance. Proven ability to enhance patient satisfaction through attentive care and effective team collaboration.

Overview

13
13
years of professional experience

Work History

CNA/Shift Lead/Med Aide

Goldfinch Estates
02.2022 - 09.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Medication administration

Program Supervisor

Sevita
03.2023 - 07.2024
  • Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
  • Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
  • Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
  • Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.

CNA

Laurels Peak
02.2022 - 02.2023
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Resident Assistant

Goldfinch
03.2020 - 02.2021
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.

CNA

St Luke’s
02.2018 - 02.2019
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

PCA

MRCI
02.2016 - 02.2019
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

Customer Service/Cook

Taco Johns
02.2012 - 02.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

HHA

Truman Senior Living
02.2015 - 02.2017
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising medical professionals.
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
  • Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
  • Supported clients with cognitive impairments through engaging mental exercises designed to maintain brain health and function.

DSP

REM Heartland
02.2013 - 02.2015
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.

Education

General - General

Southern Plains ALC
Winnebago MN

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • HIPAA compliance
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Clinical documentation
  • Medication administration
  • Critical thinking
  • Flexibility and adaptability
  • Conflict resolution
  • Patient advocacy
  • Medication assistance
  • Patient hygiene assistance
  • Infection control practices
  • Toileting assistance
  • Reliable team player
  • Collecting vital signs
  • Medical terminology
  • Patient assessments
  • Valid state driver's license
  • Care plan implementation
  • EMR / EHR
  • General housekeeping

Timeline

Program Supervisor

Sevita
03.2023 - 07.2024

CNA/Shift Lead/Med Aide

Goldfinch Estates
02.2022 - 09.2024

CNA

Laurels Peak
02.2022 - 02.2023

Resident Assistant

Goldfinch
03.2020 - 02.2021

CNA

St Luke’s
02.2018 - 02.2019

PCA

MRCI
02.2016 - 02.2019

HHA

Truman Senior Living
02.2015 - 02.2017

DSP

REM Heartland
02.2013 - 02.2015

Customer Service/Cook

Taco Johns
02.2012 - 02.2018

General - General

Southern Plains ALC

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Holly Wolters