Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Holly Wright

Wilbraham,MA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Household/Family Manager

Self-employed
01.2007 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Time management: Managing competing appointments and schedules.
  • Organizational skills: Planning activities, organizing household tasks, and managing budgets.
  • Budgeting: Overseeing family finances.
  • Communication: Advocating for children with teachers and doctors.
  • Multitasking: Handling various responsibilities simultaneously.
  • Problem-solving: Finding solutions to daily challenges.
  • Leadership: Guiding children's learning and activities.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.

Hotel Front Desk Receptionist

Homewood Suites By Hilton Knoxville West At Turkey Creek
01.2005 - 01.2006
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
  • Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
  • Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
  • Trained new hires on front desk procedures, enhancing overall team efficiency and productivity levels.

Executive Assistant, Chief Executive Officer & Chief Financial Officer

Mainframe Entertainment Inc.
01.2000 - 02.2004
  • Prepared correspondence, organized and prioritized meetings, appointments and travel arrangements, as well as, maintained vacation schedules, budgets, expense reports and various other reports and spreadsheets.
  • Liaised with internal and external parties regarding Production Accounting projects in progress (CAVCO, Telefilm, BC Film, CRTC, CTF and CTCPFC) concerning financing application requirements and deliverables for distributors.
  • Assisted in the preparation, accumulation and assembly of necessary materials for the Board of Directors, filed annual and quarterly reports with the Securities Commission.
  • Liaised with internal and external parties regarding Corporate Accounting projects in progress (Corporate Monthly Reports, Financial Statements, Investment Summaries and Lease Obligations Summaries).
  • Media Relations
  • Liaised with our Public Relations representative and media contacts regarding all interviews, tours, advertising and promotional opportunities.
  • Established relationships with local media and fielded press-related questions and informed the management team & staff of news releases and media opportunities in which the company had been featured.
  • Coordinated, edited and prepared press releases for distribution to the public.

Corporate Receptionist/Administrative Assistant

Equity Retirement Rewards
01.2000 - 01.2000
  • Managed accounts payable for the Vancouver office, including bank deposits, cheque requisitions, monthly expense reports and petty cash.
  • Received and distributed messages; typed confidential business documents, conducted internet searches, established and maintained databases and file systems for reception and the Chief Operating Officer; ordered office supplies; organized travel and hotel accommodations; sorted and distributed mail; arranged catering, booked meeting rooms and attended to corporate clientele needs.
  • Relayed orders requests, sorted, bound and distributed a variety of company informational documents.

Receptionist

PLI - ESL Language School
01.1999 - 01.2000
  • Prepare various business documents and letters for immigration, banks and tax purposes.
  • Give facility tours, sales pitches to walk-ins and inform prospective clients of the schools policies and procedures.
  • Redesign and prepare information packages for internal and external use.
  • Register and process clients; sort and distribute mail; send and receive courier packages; order supplies; enter and update databases; direct calls on a 7-line switchboard and greet clients.

Team Leader - Shift Supervisor, Head Lifeguard, and Front Office Support

Ravensong Aquatic Centre
01.1995 - 01.1999
  • Supervised and coordinated 20+ lifeguards and front desk staff to ensure facility safety, cleanliness and customer satisfaction.
  • Responsible for the creation, implementation, and evaluation of programs and facility standards, including the supervision and training of new staff.

Education

Some College (No Degree) - Human Performance and Physical Education Programs

Malaspina University-College
Nanaimo, BC

Skills

  • Effective cross-cultural communication
  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Time management
  • Organizational skills
  • Calm under pressure
  • Proficient in office procedures and multi-tasking
  • Experienced in various office software applications
  • Teamwork and collaboration
  • Executive support

Certification

  • Occupational First Aid - Level 2
  • Numerous courses and workshops on customer service
  • National Lifeguard and Red Cross Swim Instructor Certification
  • Level 1 Coaching Certificate - Special Olympics

Timeline

Household/Family Manager

Self-employed
01.2007 - Current

Hotel Front Desk Receptionist

Homewood Suites By Hilton Knoxville West At Turkey Creek
01.2005 - 01.2006

Executive Assistant, Chief Executive Officer & Chief Financial Officer

Mainframe Entertainment Inc.
01.2000 - 02.2004

Corporate Receptionist/Administrative Assistant

Equity Retirement Rewards
01.2000 - 01.2000

Receptionist

PLI - ESL Language School
01.1999 - 01.2000

Team Leader - Shift Supervisor, Head Lifeguard, and Front Office Support

Ravensong Aquatic Centre
01.1995 - 01.1999

Some College (No Degree) - Human Performance and Physical Education Programs

Malaspina University-College

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