Holly Yandow
Milton,VT
Overview
6
6
years of professional experience
Work History
Customer Service & Logistics
Hazelett Strip-Casting Corporation
10.2021 - Current
- Accurately enter quotes and sales orders into company systems, ensuring all details are correct and complete.
- Process and track orders through all stages, from initial entry to shipment and delivery.
- Contact customers proactively to confirm orders, provide updates, and address any questions or concerns.
- Respond promptly and professionally to all customer inquiries, emails, and phone calls.
- Effectively troubleshoot and resolve customer complaints, finding appropriate solutions that meet their needs.
- Coordinate outbound shipments of finished goods, ensuring compliance with customer requirements and carrier regulations.
- Collaborate with purchasing, production, and sales teams to ensure smooth supply chain operations.
- Generate accurate and timely reports on our bookings, sales, quotations, and backlog weekly as well as generate our sale numbers for specific high-ticket items monthly.
Pharmacy Technician
UVM Medical Center
10.2020 - 10.2021
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Pharmacy Technician
Hannaford
06.2020 - 10.2020
- Assisting customers over the phone and in person utilizing a multi-line phone.
- Filling prescriptions, data entry, and assisting the pharmacist as needed.
Administrative Assistant
Hazelett Strip-Casting Corporation
05.2018 - 05.2020
- Performed general office duties, including answering multi-line phones, routing calls and assisting with questions and email correspondence, and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted production control with drawing packages and data entry.
- Assisted marketing team with proof reading and technical documentation for customer manuals.
- Assisted HR team with company flyers and health and wellness postings.
Education
Bachelor of Arts - Photography And Ceramics
SUNY Plattsburgh
05.2020
Skills
- Skilled in Microsoft Suites
- Data analysis proficiency
- Attention to detail
- Communication
- Account Management
- Problem solving
- Adaptability
Timeline
Customer Service & Logistics
Hazelett Strip-Casting Corporation
10.2021 - Current
Pharmacy Technician
UVM Medical Center
10.2020 - 10.2021
Pharmacy Technician
Hannaford
06.2020 - 10.2020
Administrative Assistant
Hazelett Strip-Casting Corporation
05.2018 - 05.2020
Bachelor of Arts - Photography And Ceramics
SUNY Plattsburgh
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