Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Software Experience
Timeline
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Holly Yavanian

Winchester,CA

Summary

As a seasoned business analyst with 9 years of experience, I possess a keen eye for identifying areas of improvement and implementing strategic solutions. In my role as a senior project manager and scrum master for 10 years, I have consistently demonstrated my ability to drive projects to completion while ensuring adherence to timelines and budgets. Furthermore, my 3 years as an eCommerce product manager have provided me with valuable insights into the digital landscape and customer-centric strategies. With a background in client services for 6 years and agency experience for 3 years, I excel in building strong relationships and delivering exceptional customer satisfaction. Known for my organizational skills, attention to detail, and proactive approach, I am able to effectively strategize and prioritize tasks even under high-pressure situations. As an analytical problem-solver, I have a knack for anticipating issues and implementing streamlined systems/processes that enhance operational efficiency.

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Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

Solar Turbines
04.2019 - Current
  • I started at Solar Turbines as a contractor, and I was hired as a full-time employee in June 2020
  • Lead cross-functional agile teams as a subject matter expert and proxy product owner, enabling successful releases of end-to end technology solutions for InSight Platform and Fleet Assessment Services applications, remote machine data and connectivity digital solutions, within a Scaled Agile Framework
  • Created detailed functional specifications for system enhancements, leading to improved functionality and user satisfaction
  • Mentor junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
  • Develop user guide documents for internal and external users
  • Facilitate requirement gathering workshops and user acceptance testing resulting in clear project objectives and deliverables
  • Manage stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Create detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Work with team members in various states of the United States, Mexico, and Slovakia, as well as International third-party vendors

Project Manager | Scrum Master

Axos Bank
09.2018 - 03.2019
  • Worked in the IT department as part of a large PMO as a Project Manager/Scrum Master on $1M+ projects
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Worked directly with Senior Executive and Vice President business sponsors to manage project plans, project timelines, project charters and approval, cost estimate worksheets, project reports, allocation reports, project closing documents, weekly and monthly reports
  • Planned, designed, and scheduled phases for large projects.
  • Met with in-house and off-shore development and QA for our agile scrum process, managing all daily stand-ups, planning, grooming, review, and retro meetings
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.

Senior Business Analyst

Mirum Agency
03.2016 - 07.2018
  • Company Overview: Mirum is the global digital agency part of J. Walter Thompson
  • Worked primarily as a Senior Business Analyst for clients: United States Marines Corps, Mazda North America, Taylor Guitars, and Solar Turbines
  • Gathered and wrote business requirements and functional technical documentation
  • I worked directly with the client/project stakeholders, while translating and defining their needs with technical leads
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.
  • Defined process flows and requirements leading discovery workshops and meetings with stakeholders, account teams, and business sponsors
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.

Senior Project Manager/Scrum Master

AudaExplore, a Solera company
11.2013 - 01.2016
  • Company Overview: AudaExplore was an insurance software branch of Solera
  • Oversaw and managed each team’s resources (on and offshore), project plans and timelines, and was the primary contact with all clients
  • Provided productions support across multiple client projects, and worked with executive management in building client relations
  • Managed all iOS and Android development life cycles to release in an agile scrum environment
  • Led all activities around the sprint including planning, grooming, daily stand-ups, demo, and retrospective meetings
  • Maintained schedules to meet key milestones at every project phase
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.

Education

Bachelor of Arts - Communication Arts & Science

Calvin University
Grand Rapids, Michigan
12.1999

Skills

  • Requirements Gathering
  • Agile Methodology
  • User Acceptance Testing
  • Stakeholder Management
  • Process Mapping
  • Software Development Lifecycle
  • Project Management
  • Product Management
  • Test case scenarios
  • Technical Writing
  • Staff Management

Certification

Professional Scrum Product Owner, 10/01/19, Scrum.org

References

  • Angela Novales, Digital Program Manager, Solar Turbines, Novales_angela@solarturbines.com, 858.230.2262
  • Jon Bendert, Platforms, Technologies, and NPI Manager, Solar Turbines, Bendert_jonathan@solarturbines.com, 801.201.2257
  • Santiago Mesa, Senior Digital Product Owner, Solar Turbines, Mesa_santiago@solarturbines.com, 661.477.4966

Software Experience

Proficient in various software tools such as MS Suite (Word, Excel, PowerPoint, Project, SharePoint), Jira, Confluence, Basecamp, Rally, Slack, TFS, and Azure DevOps

Timeline

Senior Business Analyst

Solar Turbines
04.2019 - Current

Project Manager | Scrum Master

Axos Bank
09.2018 - 03.2019

Senior Business Analyst

Mirum Agency
03.2016 - 07.2018

Senior Project Manager/Scrum Master

AudaExplore, a Solera company
11.2013 - 01.2016

Bachelor of Arts - Communication Arts & Science

Calvin University

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Holly Yavanian