Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Software
Websites
Timeline
Hi, I’m

Holly Zeidler

Castle Rock,CO
Holly Zeidler

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
years of professional experience
1
Certification

Work History

Optum

Appeals Representative
07.2019 - 09.2021

Job overview

  • Streamlined data entry processes for increased efficiency and accuracy in results reporting.
  • Maintained an accuracy score of 99.8% of all tasks completed for several years.
  • Enhanced team productivity with accurate and timely data entry tasks.
  • Reduced document processing time by streamlining data entry tasks using spreadsheet software.
  • Reduced errors in data entry by meticulously updating patient demographic information as needed.

American Family Insurance

Claims Adjuster
08.2014 - 06.2019

Job overview

  • Negotiated favorable settlements with claimants and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
  • Directed claims negotiations within allowable limit of $1000 and supported successful litigations for advanced issues.

Education

University of Phoenix
Tempe, AZ

Bachelor of Science from Business Administration
09.2021

University Overview

Bachelor of Science in Business with a Human Resource Management Certificate

Skills

  • Data Entry
  • Fast Typing Speed 60WPM
  • Microsoft Power BI
  • File Management
  • Independent worker
  • Policy Interpretation
  • Policy Knowledge

Certification

  • Human Resources Administration - 2018 to 2021

Accomplishments

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved formula errors within an excel worksheet which led to accurate resolutions from then on.
  • Resolved product issue through consumer testing.
  • Achieved 98.9% accuracy on all tasks through effectively helping maintain company workflows and keeping them updated.
Availability
See my work availability
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Software

Excel

Microsoft Power BI

Power Point

Canva

Google Suites

Timeline

Appeals Representative
Optum
07.2019 - 09.2021
Claims Adjuster
American Family Insurance
08.2014 - 06.2019
University of Phoenix
Bachelor of Science from Business Administration
Holly Zeidler