Holly Zych
Plantsville,CT
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Experience with studying marketing and business.
Overview
2
2
years of professional experience
Work History
Front End/Cashier
Dollar Tree
Southington, CT
02.2021 - 07.2021
- Greeted customers warmly and asked if they needed help.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Verified customer purchases with valid identification.
- Assisted customers in locating items throughout the store.
- Provided accurate change to customers when making transactions.
- Balanced out cash drawer at the end of each shift.
- Answered customers' questions about products, prices and availability.
- Stocked shelves with merchandise and ensured that displays were organized attractively.
- Maintained a clean workstation by wiping counters and organizing supplies.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Kept register terminal area and store clean and orderly.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Front End/Cashier
Big Y World Class Market
Cheshire, CT
08.2019 - 03.2020
- Greeted customers warmly and asked if they needed help.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Verified customer purchases with valid identification.
- Assisted customers in locating items throughout the store.
- Provided accurate change to customers when making transactions.
- Balanced out cash drawer at the end of each shift.
- Answered customers' questions about products, prices and availability.
- Stocked shelves with merchandise and ensured that displays were organized attractively.
- Maintained a clean workstation by wiping counters and organizing supplies.
- Informed customers of current sales promotions and discounts available.
- Operated electronic scanners to enter product information into computer system.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Checked expiration dates on products before ringing up orders for customers.
- Followed company policies regarding returns and exchanges.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
- Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
- Kept records of transactions by recording amounts received from customers in register logs.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Packed and bagged products according to customer preferences.
- Kept register terminal area and store clean and orderly.
- Helped with purchases and signed customers up for rewards program.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
Education
Some College (No Degree) - Marketing
Nauagatuck Valley Community College
Waterbury, CTBachelor of Arts - Marketing
University of Connecticut
Storrs, CTSkills
- Customer Service
- Cash Management
- Display Setup
- Bagging assistance
- Payment Processing
- Shelf Stocking
- Merchandising knowledge
- Cash Register Operation
- Store Promotions
- Sales strategy
- Strong Work Ethic
- Building rapport
- Professional Appearance
Affiliations
- Highly artistic and creative, always eager to learn and improve on goals.
- Involved in art clubs during college
Accomplishments
- Often got told by coworkers about enthusiastic and friendly demeanor toward customers and other coworkers.
- Received some good reviews by customers at Big Y about friendly and helpful service
- Earned recognition at Big Y for being the person who collected the most donations for breast cancer awareness in October 2019
Timeline
Front End/Cashier
Dollar Tree
02.2021 - 07.2021
Front End/Cashier
Big Y World Class Market
08.2019 - 03.2020
Some College (No Degree) - Marketing
Nauagatuck Valley Community College
Bachelor of Arts - Marketing
University of Connecticut
Similar Profiles
Ronin AndersonRonin Anderson
General Maintenance Technician at Family Dollar/dollar TreeGeneral Maintenance Technician at Family Dollar/dollar Tree
Darlene CadoreDarlene Cadore
Regional Human Resources Manager at Dollar Tree-Family DollarRegional Human Resources Manager at Dollar Tree-Family Dollar
Alexis JenkinsAlexis Jenkins
Assistant Manager at Family Dollar/ Dollar TreeAssistant Manager at Family Dollar/ Dollar Tree
Jadon EdwardsJadon Edwards
Bulk Order Filler at Dollar Tree and Family Dollar Distribution CenterBulk Order Filler at Dollar Tree and Family Dollar Distribution Center
Gina JoinerGina Joiner
Paraprofessional at Town of PlainvilleParaprofessional at Town of Plainville