HOLLY A. PFANNES
Louisburg,Kansas
Summary
GRADUATE FROM THE UNIVERSITY OF KANSAS WHO HAS 6+ YEARS OF EXPERIENCE IN HEALTH CARE. PASSIONATE ABOUT IMPROVING THE LIVES OF OTHERS THROUGH DEDICATION, HARD WORK, AND CREATIVELY SOLVING REAL-WORLD PROBLEMS.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Beauty Advisor
Macy's
09.2023 - Current
- Stayed current on industry trends, new products, and emerging technologies for continuous professional development.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Provided exceptional client follow-up, maintaining open lines of communication to ensure satisfaction and foster long-term relationships.
Waitress
Timbercreek Bar and Grill
6 2023 - 07.2023
- Maintain a positive attitude to ensure customers get the best experience possible
- Complete assigned task in a timely manner to ensure a smooth eating experience for the customer
- Use POS with efficiency.
Early Development Services Lab Intern
ICON Clinical Research Organization
06.2021 - 08.2021
- Completed, organized, and compiled over 300 Sample Receipt Forms to streamline data acquisition and management
- Oversaw various lab processes, including liquid chromatography-mass spectrometry injections and extractions, antibody assays, and flow cytometry cell analysis
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Undergraduate Physics Teaching Assistant
The University of Kansas
08.2020 - 05.2021
- Conducted tri-weekly Zoom sessions to discuss assigned homework and course expectations
- Answered student questions and inquiries in a timely manner, as well as hosted meetings and reviews to discuss students' questions and concerns
- Led 36 students to a 100% pass rate in Physics 114 and 115.
Industrial Microbiology Intern
ITW Pro Brands
06.2020 - 08.2020
- Decreased product failure by 2+ months by performing sanitation trials to identify production line microbial contamination, which resulted in increased shelf stability and customer satisfaction
- Helped to implement a systematic sanitation standard to streamline production sanitation procedures and reduced final product contamination by 50%
- When confronted with systematic sanitation problems worked closely with other team members to collaboratively develop a solution that reduced product contamination and improved customer satisfaction.
Patient Care Assistant
University of Kansas Medical Center. CA5 ICU
06.2019 - 01.2020
- Provided patient care to a group of 7-14 patients in the Neurological ICU on a daily basis
- Worked in conjunction with nurses, doctors, and other care personnel to monitor patient vitals; recognized and reported abnormalities or changes in patients' health status to appropriate care personnel
- Maintained a professional persona, even during critical situations, such as staff and patient emergencies.
Education
Bachelor of Arts - Biology
The University of Kansas
Lawrence, KS 08.2017 - 05.2021
Skills
Critical Thinking and Problem Solving
Interpersonal Communication
Written Communication
Excellent
Excellent
Excellent
Certification
CNA and BLS Certified
Timeline
Beauty Advisor
Macy's
09.2023 - Current
Early Development Services Lab Intern
ICON Clinical Research Organization
06.2021 - 08.2021
Undergraduate Physics Teaching Assistant
The University of Kansas
08.2020 - 05.2021
Industrial Microbiology Intern
ITW Pro Brands
06.2020 - 08.2020
Patient Care Assistant
University of Kansas Medical Center. CA5 ICU
06.2019 - 01.2020
Bachelor of Arts - Biology
The University of Kansas
08.2017 - 05.2021
Waitress
Timbercreek Bar and Grill
6 2023 - 07.2023
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