Hollyann Field
North Adams
Summary
Friendly, approachable, and dependable, with strong passion for creating enjoyable customer experiences. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support through communication and efficient problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Candy Seller
NORAD Toy & Candy Company
10.2025 - Current
- Provided exceptional customer service by assisting customers in selecting and purchasing candy products.
- Managed inventory levels, restocked shelves, and ensured product availability for optimal sales.
- Maintained cleanliness and organization of sales floor, enhancing overall shopping experience.
- Operated cash register efficiently, processing transactions accurately and handling cash responsibly.
- Operated the store phone to place specifically desired candy orders for customers
Ice Cream Scooper
The Rainbow Shack
04.2025 - Current
- Provided exceptional customer service, ensuring positive experiences
- Maintained cleanliness and organization of serving area to enhance operational efficiency.
- Operated cash register accurately for payment handling.
- Collaborated with team to develop seasonal flavor offerings based on customer preferences.
Seasonal Attendant
The Porches Inn
07.2023 - 06.2025
- Provided exceptional customer service, addressing guest inquiries and concerns promptly.
- Maintained cleanliness and organization of rooms and common areas, ensuring a welcoming environment.
- Monitored inventory levels, restocking supplies as needed to enhance guest experiences.
- Trained new staff on operational procedures and customer service standards effectively.
Education
High School Diploma -
Drury High School
North Adams, MA06-2026
Skills
- Customer engagement
- Upselling strategies
- Customer support
- Stock rotation
- Order packing
- Teamwork and collaboration
- Friendly and helpful
- Problem-solving
- Honest and dependable
- Strong communication and interpersonal skills
- Engaging with diverse customers
Certification
Mental Health First Aid
Timeline
Candy Seller
NORAD Toy & Candy Company
10.2025 - Current
Ice Cream Scooper
The Rainbow Shack
04.2025 - Current
Seasonal Attendant
The Porches Inn
07.2023 - 06.2025
High School Diploma -
Drury High School
Cornell University Book Award
Award given by local Cornell alumni clubs to outstanding juniors, recognizing academic excellence, leadership, and citizenship.