Summary
Overview
Work History
Education
Skills
Timeline
Generic

HOLLY NOLEN

Amarillo,TX

Summary

Organized office professional with experience in various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Proven track record of maintaining efficient office operations. Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.

Overview

18
18
years of professional experience

Work History

Business Office Administrative Assistant

Baptist Community Services
08.2016 - Current
  • Established Assistant to Office Manager
  • Promote sound fiscal management of resources for Amarillo Town Club by performing audits of member accounts, entering financial data correctly and timely
  • Process monthly billing in excess of $320,000 per month
  • Supports and maintains program services that integrate operational goals, functions and processes of Amarillo Town Club by working with front desk staff to improve problem solving, members understanding, and staff education on proper procedures
  • Maintains order, organization, and integration of business office operations, programs, functions, and processes
  • Identify system dysfunctions and work to resolve dysfunctions in timely fashion
  • Perform support activities such as ordering supplies as directed, covering front desk as directed, assisting customers with questions, and answering phone. Make outbound calls to verify member information, etc.
  • Handle questions and concerns regarding member accounts; Document all member interactions via club software

Senior Executive Administrative Assistant

Coffee Memorial Blood Center
03.2008 - 05.2016
  • Assistant to CEO and President regarding meetings and other tasks as assigned
  • Scheduled and in charge of monthly board meetings via conference center scheduling; Meeting minutes and reports taken and sent for editing to CEO
  • Answer department telephones, give directions, instructions, take messages, and refer calls to appropriate party and schedule meetings and appointments
  • Collaborate with other departments to create effective training and procedures ;Help formulate and implement new or improved programs and procedures to department
  • Operate various office machines such as calculator, copier, fax, computer and printer; Order office supplies such as paper, ink, forms, etc.; Maintain files and make copies of records; send faxes as needed and requested
  • Supervised and accountable for all assigned tele-recruiting mail and email activities which included over 2,000 promotional items monthly and for providing support to Director

Office Manager

H Bar H Turf Farms
04.2005 - 02.2008
  • Managed all office operations; Provided clerical and secretarial assistance to Operations Manager for effective production; Multi-tasked with multi-line phone system, multiple computer programs
  • Managed all customer accounts and aging; Posted and processed receivables in checks and cash. Increased monthly accounts receivables by 20%.
  • Processed customer invoices and credit card statements; received all cash and checks to post payments regarding customer orders; Remitted payments via check or electronic deposit to bank or associated account
  • Maintained administrative and employee files involving payroll, time and attendance, ordering of office supplies, budgets, etc.
  • Scheduled all customer orders and handled customer service over phone and in person; logistics

Education

A.A.S. Associate of Applied Science -

Amarillo College
Amarillo, TX

Business Management

Frank Phillips College

High School Diploma -

Sanford Fritch High School

Skills

  • Logistics and Itinerary Planning
  • Advanced MS Office Suite Knowledge
  • Assisting CEO, President and Office Manager
  • Detailed Meeting Minutes
  • Meeting and Event Planning
  • Report Analysis with Key Indicators
  • Following Up with Clients
  • Database Administration
  • Critical Thinking
  • Strong Attention to Detail and Organization
  • Team Player
  • Business Writing; Excellent Verbal and Written Communication
  • Ability to work independently
  • Strong multi-tasker and problem solver
  • Flexible Schedule
  • Customer Focused

Timeline

Business Office Administrative Assistant

Baptist Community Services
08.2016 - Current

Senior Executive Administrative Assistant

Coffee Memorial Blood Center
03.2008 - 05.2016

Office Manager

H Bar H Turf Farms
04.2005 - 02.2008

A.A.S. Associate of Applied Science -

Amarillo College

Business Management

Frank Phillips College

High School Diploma -

Sanford Fritch High School

Similar Profiles

CREATE PROFILE
HOLLY NOLEN