Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hollye Strozier

Mableton,GA

Summary

Adept at fostering positive client relationships and delivering exceptional care, my tenure at Alpha Ohms LLC honed my compassionate caregiving and vital signs monitoring skills. Demonstrated ability to improve health outcomes and client satisfaction, underscoring my commitment to excellence in patient management and empathetic support. Proven multitasker with a flair for active listening and effective communication.

Overview

9
9
years of professional experience
1
1
Certification

Work History

In Home Caretaker

Alpha Ohms Llc
09.2020 - Current
  • Facilitated social interaction by arranging visits from friends or family members upon client request.
  • Managed medication schedules to ensure timely administration and improve client health outcomes.
  • Monitored vital signs and reported changes to healthcare providers, ensuring prompt intervention when necessary.
  • Provided emotional support through active listening and empathetic communication, fostering positive relationships with clients.
  • Contributed positively to team meetings by sharing insights gained from direct client interactions.
  • Performed light housekeeping duties, creating a clean and comfortable living environment for clients.

Receptionist

Seed Time and Harvest
01.2018 - 12.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.

Driver

Gallantry Transportation
01.2017 - 05.2018
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Front Desk Receptionist

Wood Springs Hotel
08.2015 - 05.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Greeted visitors warmly, creating positive first impression of organization.

Education

GED -

Ged Testing Services
Washington, DC

Skills

  • Compassionate caregiving
  • Bathing assistance
  • Housekeeping tasks
  • Vital signs monitoring
  • Grooming assistance
  • Dressing assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Meal preparation
  • Feeding assistance
  • Mobility support
  • Diabetes management
  • Incontinence care
  • Laundry services
  • Palliative care
  • Nutrition monitoring
  • Medical appointment scheduling
  • Transportation arrangements
  • Fall prevention
  • Patient assistance
  • Range of motion exercises
  • Transfer assistance
  • Toileting assistance
  • Respectful and compassionate
  • Problem-solving
  • Time management
  • Elderly care
  • Multitasking and organization
  • Daily living assistance
  • Dependable and responsible
  • Verbal and written communication skills
  • Patient care
  • First aid and safety
  • Compassion and empathy
  • Direct patient care
  • Strong ethics
  • Team collaboration
  • HIPAA compliance
  • Active listening
  • Heavy lifting
  • Verbal and written communication
  • Adaptability and flexibility
  • Relationship building
  • COVID-19 safety policies
  • Patient assessments
  • Client documentation
  • Medication and appointment reminders
  • Medication administration
  • Medical record-keeping
  • Medication management
  • Patient management
  • Client transportation
  • Special needs care
  • Hoyer lifting equipment

Certification

First aid cpr certification

Timeline

In Home Caretaker

Alpha Ohms Llc
09.2020 - Current

Receptionist

Seed Time and Harvest
01.2018 - 12.2020

Driver

Gallantry Transportation
01.2017 - 05.2018

Front Desk Receptionist

Wood Springs Hotel
08.2015 - 05.2016

GED -

Ged Testing Services

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Hollye Strozier