Holly J. Leonard
Real Estate Broker
Tucson,Arizona
Summary
Highly motivated professional with track record of increased sales and improved buying experience pursuing a full time Customer Service and Sales Management Position. Demonstrated history of customer service excellence, business acumen and strategic planning. Applies collaborative approach to leadership, fostering team-oriented environment and driving substantial sales results. Dedicated individual with a history of exceeding company goals utilizing consistent, organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Real Estate Broker
Net Properties Real Estate
10.2022 - Current
- Advise clients on optimum buying and selling choices for maximum returns.
- Generate leads and qualified prospects, facilitating smooth property transactions.
- Negotiate real estate contracts to navigate transactions between buyers and sellers.
- Advise clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Compare properties possessing similar features to determine competitive market prices.
- Analyze local real estate market conditions and trends to identify profitable investment opportunities.
- Develop innovative strategies and tactics to promote real estate listings and generate new business opportunities.
- Conduct competitive market analysis to determine optimal pricing for properties.
- Cultivate strong relationships with agents, lenders and title companies.
- Set up virtual home tours, in-person visits, and open houses for properties.
- Evaluate properties for potential salability and pricing.
Certified Field Trainer
PulteGroup
01.2014 - 10.2022
- Trained and mentored 15+ new personnel hired to fulfill Sales Consultant Roles. 2 have gone on to become General Sales Managers.
- Drive recruitment and operational growth.
- Analyze company training methods and make adjustments to rectify issues, increase efficiency and exceed training goals.
- Resolve problems, improve operations and provided exceptional service.
- Conduct technology-based CRM & New Hire sales training each month on behalf of IT and Sales Departments.
- Work flexible hours across night, weekend and holiday shifts.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Builder Representative
DR HORTON
08.2013 - 01.2014
- Procured and followed up on Sales leads.
- Obtained and analyzed market data critical to remain competitive.
- Guided and advised buyers throughout the New Home Sales process.
- Completed accurate and timely contract paperwork
- Negotiated and close deals.
- Performed all my own marketing, including creating signage, driving website traffic and planning community events.
- Investigated and resolved construction problems with diverse trades.
Associate Broker/Sales Consultant
PulteGroup
01.2001 - 01.2013
- Create detailed sales presentations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Maintain sense of urgency in answering customer questions and requests through email or voice messaging.
- Stay knowledgeable on latest home innovations and technological advancements through continuous training.
- Manage sales lifecycle from lead generation through contract negotiations and closings.
- Use consultative sales techniques to understand customer needs and recommend relevant products and services.
- Consistently exceed PulteGroup's annual metrics as per my Annual Professional Development Reviews.
- Conduct research and contribute to market analysis to identify as thought leader and increase production.
- Communicated effectively with all stakeholders and team players to keep everyone well-informed.
Education
Broker's License -
Hogan School of Real Estate
Tucson, AZ01.2006
Bachelor of Arts -
University of Arizona
Tucson12.1996
Skills
- CRM Specialist including Microsoft Dynamics and SalesForce
- Microsoft Office Power User
- Training program developer
- Employee Coaching and Mentoring
- Docusign Expert and Trainer
- Self-Motivated
- Analytical and Critical Thinker
- Website Development
- Self Promotion and Marketing
- Negotiation expert
- Sales Reporting
- Extensive personal network
- Analytical and Critical Thinking
- Rental management
- Real estate law
VOLUNTEER Catalina Foothills High School Treasurer
Act as Treasurer for Non-Profit Catalina Foothills High School Band Boosters Program. Duties include maintaining all accounting including using QuickBooks, Square, Generating Reports, Maintaining Student Accounts and More.
Timeline
Real Estate Broker
Net Properties Real Estate
10.2022 - Current
Certified Field Trainer
PulteGroup
01.2014 - 10.2022
Builder Representative
DR HORTON
08.2013 - 01.2014
Associate Broker/Sales Consultant
PulteGroup
01.2001 - 01.2013
Broker's License -
Hogan School of Real Estate
Bachelor of Arts -
University of Arizona
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