Hollyn Ellis
Violet,LA
Summary
Many years of experience as a front desk receptionist providing a wide range of administrative support. Developed strong communication and interpersonal skills dealing with diverse customers and internal staff members. Solid computer skills utilizing in the preparation of correspondence, documents and spreadsheets. Proven ability to organize large amounts of data efficiently. Proven track record of efficiency in providing clerical support to a busy office. Good knowledge of relevant computer applications. Strong organizational and planning skills used to scheduling activities and completing multiple tasks on time. A self-motivated worker always willing to take on additional duties.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dental Hygiene Assistant
Louisiana Dental Center
11.2024 - Current
- Increased appointment efficiency by preparing treatment rooms and sterilizing instruments before each patient visit.
- Educated patients on proper oral hygiene techniques, leading to better home care routines and overall oral health improvement.
- Ensured a safe working environment by adhering to OSHA regulations regarding infection control protocols.
- Managed patient records diligently, updating charts and notes to accurately reflect treatments provided.
Front Desk Receptionist
Endodontic Specialists
11.2022 - 01.2024
- Answer phones
- Schedule patients
- Verify insurance
- Check in and out patients
- Work on insurance claims & payments
- Insurance payments
- Manage all mail
- Manage google calendar for birthdays & events
- Medical coding & billing
- Work with endovision software
- Manage all emails.
Insurance Coordinator/Receptionist
Levy and Vutera Family Dentistry
02.2020 - 03.2022
- Front desk
- Greeted patients as they came in
- Check in patients
- Answered the phones
- Make calls to patients and insurance companies
- Make and cancel appointments for patients
- Verify insurance
- Enter patient insurance information in patient chart
- Use eagle soft software
- Fax, copy and scan documents
- Keep up-to-date records on patient medical information.
Front Desk Receptionist
Louisiana Dental Center
08.2018 - 02.2020
- Front desk
- Greeted patients as they entered
- Checked in patients
- Answered the phone for a company of over 20 employees
- Made calls to Patients and insurance companies
- Made appointments for patients
- Verified insurance
- Entered patient insurance information into the database
- Faxed, copied, and scanned documents
- Kept up-to-date records on Medical information for patients.
FRONT DESK/HYGIENE COORDINATOR
Wightman Family Dental
01.2016 - 01.2017
- Greet and check patients in
- Verify insurance and eligibility
- Answer oncoming calls and transfer to correct department
- Coordinator hygiene schedule
- Clean hygiene rooms, take panorex x-rays and seat patients
- Very familiar with dentrix
- Schedule, cancel, reschedule patients.
DOCTOR'S ASSISTANT
Woman's Hospital of Baton Rouge
01.2013 - 01.2013
- Cleaned rooms once exams were over
- Took vitals from OB patients
- Presented myself when needed with help from the doctor
- Entered data electronically.
ADMINISTRATIVE ASSISTANT
Providence Engineering
01.2011 - 01.2013
- Handled switchboard when needed
- Organized mail throughout building
- Completed binders for upcoming meetings
- Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipts of supplies.
OFFICE ASSISTANT
Cosmetic Dentistry
01.2010 - 01.2011
- Answered calls when needed
- Helped clean rooms
- Filed charts for following day and week
- Filed papers in correct patients chart
- Ran errands when needed
- Always available when help was needed.
Education
Psychology
Southern New Hampshire University
Hooksett, NHHigh School Diploma -
Central High School
01.2012
Skills
- Excel
- Microsoft Word
- Typing
- Word
- Dentrix
- Insurance Verification
- Medical Scheduling
- Dental Scheduling
- Eaglesoft
- Dental Receptionist
- Customer service
- Computer skills
- Communication skills
- Time management
- Organizational skills
- Endovision
- Extremely empathetic & great listener
Certification
CPR Certification & Registered Line Technician Certification from State Board.
Additional Information
Technical skills. Microsoft Word, Excel, Typing Skills. Excellent spelling and grammar skills. Core competencies. Organizational and planning skills. Communication skills. Reliability
References
Luann Moak (985)707-6302
Melissa Serigne (504)376-4007
Andrea Tanguis (504)662-7954
Timeline
Dental Hygiene Assistant
Louisiana Dental Center
11.2024 - Current
Front Desk Receptionist
Endodontic Specialists
11.2022 - 01.2024
Insurance Coordinator/Receptionist
Levy and Vutera Family Dentistry
02.2020 - 03.2022
Front Desk Receptionist
Louisiana Dental Center
08.2018 - 02.2020
FRONT DESK/HYGIENE COORDINATOR
Wightman Family Dental
01.2016 - 01.2017
DOCTOR'S ASSISTANT
Woman's Hospital of Baton Rouge
01.2013 - 01.2013
ADMINISTRATIVE ASSISTANT
Providence Engineering
01.2011 - 01.2013
OFFICE ASSISTANT
Cosmetic Dentistry
01.2010 - 01.2011
Psychology
Southern New Hampshire University
High School Diploma -
Central High School
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