Holly Samantha Bartrum
Qatar
Summary
British expat currently looking to use my previous skills in sales and marketing for a new opportunity. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
11
11
years of professional experience
Work History
Business Class Cabin Crew
Qatar Airways
10.2018 - Current
- Brand Ambassador delivering high class service and chosen to represent the company in promotional events
- Complying with safety and security procedures
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Five star world class customer service
Luxury Sales Associate
Louis Vuitton Moet Hennessy
08.2016 - 06.2018
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Increased sales by 12%
- Contributed to team objectives in fast-paced environment.
Store Manager
Fatface
07.2015 - 07.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Took ownership of hiring, training and mentoring new staff members.
Assistant Manager
Apple
10.2012 - 12.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Hit regional sales targets monthly under high pressure situations increased profitability
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Ba Honors Marketing - Marketing
Liverpool John Moores
United Kingdom08.2014
High School Diploma -
Kevvic Sixth Form
Devon08.2012
Skills
- Team Player
- Ability to work in multicultural environment
- Hospitality and customer service
- Strong communicator
- Business Analytics
- Financial Planning
- Marketing
Languages
British
Native language
Timeline
Business Class Cabin Crew
Qatar Airways
10.2018 - Current
Luxury Sales Associate
Louis Vuitton Moet Hennessy
08.2016 - 06.2018
Store Manager
Fatface
07.2015 - 07.2016
Assistant Manager
Apple
10.2012 - 12.2015
Ba Honors Marketing - Marketing
Liverpool John Moores
High School Diploma -
Kevvic Sixth Form
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