Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Holman Torrez

Oakland,CA

Summary

Proven driver with extensive experience at Best Buy Inc, adept at navigating 28ft trucks and ensuring timely deliveries. Excelled in maintaining a clean driving record, enhancing customer satisfaction through excellent service, and fostering trust with professional communication. Skilled in GPS navigation and teamwork, consistently improved route efficiency and supported a culture of safety and compliance.

Overview

12
12
years of professional experience

Work History

Driver

Living Spaces
08.2020 - 10.2023

Driving a 28ft truck and delivering and installing furnutures for customer

Driver

Best Buy Inc
06.2011 - 05.2018
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Maintained clean and organized vehicle, enhancing professional image of company.

Driver

Wayfair
09.2018 - 09.2020

I was driving a 28 ft truck .. delivering and intalling metchandises..

Education

Divino Niño
Nicaragua

Skills

Driving a 28ft truck

Delivering and intalling

Good customer service

Aknowledge of GPS

Standars routes

Team work

Skills comunications

Relationship based on trust

Languages

English and spanish
Professional Working

Timeline

Driver

Living Spaces
08.2020 - 10.2023

Driver

Wayfair
09.2018 - 09.2020

Driver

Best Buy Inc
06.2011 - 05.2018

Divino Niño
Holman Torrez