Holt Ramasamy

Richmond,VA

Summary

Dedicated and eager to leverage my customer relationship and leadership skills, where I can utilize my combination of experience as an intern analyst/project manager, Boy Scouts leader, and restaurant server—having successfully managed a software rollout for the Virginia General Assembly, been elected patrol leader every year in Scouts, and earned consistent five-star customer ratings.

Overview

years of professional experience

Work History

Restaurant Server

Main Street Dragon

Richmond , VA

01.2023 - Current

Highly regarded server delivering over 3 years of excellent customer service in a fast-paced environment, resulting in repeat business and 5-star reviews.
Independently open and close for the front of house.
Operate the POS system for seamless ordering and payments.
Planned and organized a free holiday ramen giveaway for those facing food insecurity.

Business Analyst/Project Manager Intern

CORE Consulting

Glen Allen , VA

12.2024 - 03.2025

Supported Delivery Manager in rolling out the Legislative Information System (LIS) for the Virginia General Assembly.
Tracked milestones and ensured alignment with business objectives using Microsoft Project.
Collaborated across teams using VSTS (Visual Studio Team Services) for work item management and ServiceNow for issue tracking and escalation.
Consolidated data from MS Project, VSTS, and ServiceNow into leadership-ready reports.
Coordinated with leadership on resource allocation resulting in meeting project goals.
Conducted user acceptance testing identifying critical bugs to improve usability and user experience.
Supported Director of Program Management with meeting notes and action tracking.

Senior Patrol Leader (Volunteer)

Boy Scouts of America

Richmond, VA

08.2014 - 04.2018

Led the design, planning, fundraising, and construction of six outdoor classroom benches, earning the Eagle Scout rank.
Elected every year to serve as Senior Patrol Leader, Assistant Senior Patrol Leader, and Patrol Leader, organizing and overseeing troop meetings, activities, and camping trips.
One of only two scouts selected for Virginia's elite Buckskin Leadership Course.

Education

Bachelor of Arts - Political Science

VIRGINIA COMMONWEALTH UNIVERSITY