Holt Austin Walti
Sales Professional
Rancho Santa Margarita,CA
Summary
Dynamic sales leader with a proven track record at JTECH Medical Inc., adept in territory management and sales process optimization. Leveraged collaborative mindset and strategic partnerships to fuel growth, achieving a 30% decrease in client onboarding time. Excelled in interdepartmental collaboration and sales technology, consistently surpassing sales targets. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
8
8
years of professional experience
Work History
Business Development and Sales Operations Manager
JTECH Medical Inc.
Midvale, Utah
02.2023 - Current
- Strategized new partnerships between JTECH and leaders throughout the Chiropractic and Physical Therapy Industries
- Designed and executed partnership agreements and promotions
- Sourced strategic partnerships through targeted outreach strategic projects
- Facilitated communication between cross-functional teams to resolve issues quickly and efficiently.
- Resolved customer complaints regarding sales and service.
- Analyzed customer data to identify trends and opportunities for sales growth.
- Developed strategies to improve customer service, increase sales efficiency, and maximize profits.
- Developed and implemented an effective CRM transformation process and strategy to maximize the customer lifecycle
- Streamlined client onboarding processes resulting in a 30% decrease in onboarding time
- Collaborated with marketing and technology teams to create new and efficient strategies for customer communication and engagement
- Facilitated productive cross-team communication to ensure team goals achieved and surpassed
- Conducted market research and reported on competitors.
- Managed daily operations of the sales team including hiring, training, and performance evaluations.
Account Executive
Indago Tax Inc.
Newport Beach, CA
08.2022 - 10.2022
- Onboarded and completed migration from Pipedrive to Hubspot
- Executed all outbound outreach and created necessary emails, sequences, processes, and scripts for all of Indago
- Here obtainment of new clients through referrals, digital campaigns, networking events, webinars and follow-up contact calls resulting in 25% increase in sales
- Developed strategies and campaigns to drive revenue and accelerate growth, resulting in 2.5x increase in lead conversions within 3 months period
- Implemented a customer segmentation and profiling program for targeted, highly personalized and result-driven selling campaigns that increased revenue by 15%
- Spearheaded the crafting of business and sales plans that incorporated market and customer analysis, go-to-market strategies and tactics, and other business optimization levers to ensure 3 year revenue growth targets met
Business Development Representative
Hirect App
San Francisco, CA
05.2022 - 06.2022
- Company Overview: Hirect, the first chat-based hiring app that enables hiring managers to interview prospective candidates from the convenience of their phone
- Maintained accountability for planning and coordinating new sales and marketing strategies to accelerate growth, as a Business Development Rep for Hirect
- Coordinated with leadership to secure fundraising while developing a robust pipeline of business and technical partners for the Silicon Valley-based startup
- Due to poor ownership decisions and market trends Hirect, forced to downsize most of their team
- Gained market share by developing a strong customer-base, which included Fortune 500 companies, and activated the marketing and sales funnel to attract interested leads
- Achieved customer satisfaction rate of 90% and decreased cost of customer acquisition by 25%
- Hirect, the first chat-based hiring app that enables hiring managers to interview prospective candidates from the convenience of their phone
Sales Development Representative
FilmTrack
Studio City, CA
11.2021 - 05.2022
- Liaised with customers and prospective customers to develop a holistic view of their needs, which included contracts, invoicing, licensing, revenue recognition, royalties, and workflow management; and generated revenue by conducting inbound and outbound outreach through a variety of means
- Generated a total of $3.2 million in qualified pipelines of sales throughout 2 quarters; achieved a first-time close rate of 12%, and maintained ongoing customer satisfaction at a 74% retention rate
- Completed development of six automated ticketing and fulfillment processes to reduce manual labor, increased efficiency, and accuracy of customer deliverables
- Utilized Salesforce, Hubspot, Seemless.AI, Hunter.IO, Linkedin Navigator, Zoom Info, and other CRM tools to prospect contacts, seed campaigns, and build relationships with clients
- Collaborated with the sales operations and executive teams to develop strategy for revenue growth and market penetration
- Cultivated relationships through email outreach, cold calling, and virtual meetings
- Documented client interactions and maintained records of prospecting activities
Sales Development Representative
Concentric AI
San Jose, CA
02.2021 - 06.2021
- Company Overview: Concentric AI, a cutting-edge semantic intelligence solution that reveals the meaning of structure & unstructured data
- Fueled revenue by pioneering new outreach and prospecting processes, as a Sales Development Rep for Concentric AI
- Utilized Hubspot, Salesforce, Seamless.AI, Hunter.IO as a software stack to research contacts, identify decision makers, and set up meetings that resulted in a revenue increase of 30% in the first quarter
- Developed and implemented a strategy to effectively engage with cold prospects and created over 2,000 high-quality leads per month with an end-to-end conversion rate of 8%
- Concentric AI, a cutting-edge semantic intelligence solution that reveals the meaning of structure & unstructured data
Senior Sales Development Representative
Dozuki
San Luis Obispo, CA
10.2019 - 08.2020
- Maintained accountability for contacting inbound and outbound prospects to qualify proper use cases, while meeting all monthly call and email KPI's
- Achieved over 150% quota average in order to gain a promotion to senior
- Garnered first-hand skills in creating and managing targeted sales campaigns en route to a promotion to Senior Sales Development Representative (May 2020)
- Enhanced engagement by maintaining multiple touch points, LinkdIn/Email/Call with decision makers spanning multiple departments, while sales prospecting potential customers
- Exceeded monthly calling and emailing KPI's by over 150%, leading to a promotion to Senior Sales Development Representative in May 2020
Business Development Manager
Elotek Systems Inc.
San Clemente, CA
07.2018 - 08.2019
- Company Overview: Elotek, a leading provider of technical sales and marketing solutions to government, military and aerospace entities
- Managed a robust territory spanning Northern CA, Los Angeles, and Colorado for Elotek
- Met 100% of quarterly quotas and routinely earned bonuses
- Liaised with mechanical, aerospace, civil and petroleum engineers to discuss applications in detail
- Elevated revenue by capitalizing on existing relationships while prospecting for new opportunities via technical government bids, old customers, and other means
- Managed all inbound and outbound leads across the respective territory while managing projects from inception to sale
- Grew customer base by 60% and achieved regular 25% YoY revenue increase in the respective territory
- Cultivated long-term partnerships through a combination of value-driven sales tactics and problem-solving capabilities
- Elotek, a leading provider of technical sales and marketing solutions to government, military and aerospace entities
Inside Sales Coordinator/Billing Manager
Trebor Shoring Rentals
El Cajon, CA
10.2016 - 07.2018
- Coordinated large commercial construction projects with all 7 outside/infield project engineers, this included all deliveries/pickups, and any special quoting or billing needed for specific projects
- Managed all billing to hundreds of customers including invoicing biweekly and reconciling discrepancies, which lead to a 34% reduction in billing irregularities
- Adapted to daily changes in customer orders/needs, and made sure all orders were complete for delivery
- Communicated with customers providing updates and details to keep customers informed, thereby increasing customer retention by 40%
- Updated company platform databases and filing systems for accuracy, resulting in increased time efficiency and decreased data discrepancies
- Ensured customer satisfaction with all new and existing orders for further partnerships with customers, raising customer base by 22%
Education
Bachelers of Arts - Economics
California State University Fullerton
Fullerton, CA01.2016
Skills
- Collaborative mindset
- Sales technology
- Territory management
- Quarterly forecasting
- Sales leadership
- Customer segmentation
- Sales process optimization
- Sales enablement
- Demand generation
- Pricing strategy
- Prospect management
- Sales training
- Pipeline management
- Task prioritization
- Software feature demonstrations
- Sales records management
- Vendor management
- Interpersonal communication
- Interdepartmental collaboration
- Sales coordination
- Cold calling
- Market trend analysis
- B to B sales
- Active listening
- Adaptability
Projects
Yearly Volunteer Clean Up/New Project Build, Painted Turtle Foundation, 08/12, 12/16, Teammates built new dock for boating activities., Upgraded electrical distribution wiring and fixtures., Delivered safe and compliant facility that met codes, regulations, and standards.
Coursework
Hubspot Marketing Certification, CA, 2023, Technical writing and marketing best practices.
References
References available upon request.
Timeline
Business Development and Sales Operations Manager
JTECH Medical Inc.
02.2023 - Current
Account Executive
Indago Tax Inc.
08.2022 - 10.2022
Business Development Representative
Hirect App
05.2022 - 06.2022
Sales Development Representative
FilmTrack
11.2021 - 05.2022
Sales Development Representative
Concentric AI
02.2021 - 06.2021
Senior Sales Development Representative
Dozuki
10.2019 - 08.2020
Business Development Manager
Elotek Systems Inc.
07.2018 - 08.2019
Inside Sales Coordinator/Billing Manager
Trebor Shoring Rentals
10.2016 - 07.2018
Bachelers of Arts - Economics
California State University Fullerton
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