Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 16 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Diligent problem-solver with resourceful approach to challenges and organized style. Excellent communicator with focus on results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Technician
City Of Round Rock
02.2023 - Current
Commissioned third-party vendors and technicians to augment on-site technical support assets.
Managed team performance by training, mentoring, disciplining, and motivating employees.
Adhered to established policies and standards to safely complete projects.
Tested components and systems to evaluate performance and identify concerns.
Maintained accurate records of malfunctions, installations and service calls according to city guidelines.
Planned, scheduled, and delegated daily work to team of employees.
Implemented safety programs, encouraging team members to take time to analyze situations and determine best course of action.
Mentored junior technicians in maintenance, repair and reporting duties.
Managed, fixed and maintained up-to-date knowledge on vehicle systems.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Scheduled and oversaw maintenance, repair and installation activities.
Contributed to development, implementation, and execution of maintenance programs.
Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
maintained daily and weekly reports for upper management.
Trained team members in successful strategies to meet operational goals.
Supervised team of installers and mechanics to complete work on time and to company standards.
Service Technician 4
Williamson County Fleet Services
01.2012 - 02.2023
Extensive hands-on experience in engine repairs and replacement
Experienced in emergency roadside assistance and repair
Ensures safety measures are taken and customers are properly informed
Skilled in troubleshooting and repairing gas, diesel and alternative fuel vehicles
Hydraulic system diagnoses/repair
Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Suspension and alignment correction
Brake repair and component replacement
state inspected heavy and light trucks
Service air conditioning systems
Repaired and replaced radiators, water pumps, hoses, belts and or pulleys
Explained diagnostic findings to customers and outlined repair or service options.
Inspected equipment to diagnose operational issues.
Perform preventive maintenance on a variety of vehicles from police interceptors, ambulances, road and bridge equipment, semi-trucks, dozers, and backhoes
Install timing gears, belts, chains, and other components
Specialized in drivability systems
Cut and weld steel and fabricate specialty tools in a pinch
Repair/rebuild hydraulic pumps/cylinders
Operated pneumatic tools and air compressors
Heavy Tire repair and replacement
Organized R.O records and filed reports as needed
Guide fellow mechanics with repair and replacement of parts.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Worked with diverse types of weather and ground conditions.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Diesel Technician
Central Freight Lines Inc
09.2007 - 01.2012
My duties included responsible for all routine maintenance and repairs associated with truck tractor, trailer repair, forklift repair including but not limited to: -entering data from new and completed R.Os -arc welding -acetylene torch -full service brake job on all equipment including hydraulic/air systems
Clutch replacement -tire repair or replace
Assessed equipment for damage, wear, battery life, and fluid levels.
Replaced parts such as belts, hoses and motors on different systems.
Troubleshot systems, traced problems and diagnosed root causes.
Performed vehicle lubrication and DOT safety inspections.
Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
Removed components and completed repairs or installed new replacements.
Inspected truck/tractors for repair and maintenance needs.
Completed warranty services and submitted required paperwork.
Assessed engines to inform preventive maintenance work.
Diagnosed mechanical problems for repair or replacement.
Used specialized tools and equipment to diagnose and repair issues with diesel engines.
Performed preventive maintenance on diesel engines, preventing malfunctions.
Conducted full operational compliance inspections before releasing vehicles for use.
Replaced and repaired fuel injection systems for diesel engines in trucks.
Collaborated with other mechanics to inspect diesel engines for signs of damage.
Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
Determined cost-effective solutions to mechanical issues, saving company money.
Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
Organized test drives in trucks to identify needed repairs.