Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

HOMERO ALFONSO

APARTMENT TECHNICIAN
Pflugerville,TX

Summary

Adept at enhancing building functionality and tenant satisfaction, I leveraged expertise in plumbing maintenance and work order management during my tenure at BG MULTI FAMILY. Skilled in both technical repairs and effective communication, I significantly improved property conditions and resolved complex issues, ensuring compliance with building codes and elevating customer service standards.

Overview

17
17
years of professional experience

Work History

BG MULTI FAMILY
Pflugerville, TX
02.2017 - Current
  • Performed preventive maintenance on hydraulic, pneumatic and mechanical systems.
  • Installed smoke detectors in each unit per landlord instructions.
  • Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry, and HVAC systems.
  • Conducted regular inspections of the property to identify potential maintenance issues before they became serious problems.
  • Ordered parts, supplies or equipment from catalogs or suppliers.
  • Responded quickly to emergency repair requests from tenants or landlords.
  • Resolved tenant complaints promptly and professionally.
  • Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
  • Stocked supplies such as paint, tools, and cleaning products for use during maintenance tasks.
  • Checked electrical components to identify defects and hazards and make necessary adjustments.
  • Checked water pressure levels regularly to ensure proper operation of faucets and toilets in each unit.
  • Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
  • Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
  • Assembled, installed or repaired electrical or electronic components and pipe systems.
  • Replaced light bulbs and ceiling fans as requested by tenants or landlords.
  • Assisted with the installation of locks and security systems in the apartments.
  • Cleaned air ducts and replaced filters as necessary to maintain optimal air quality levels throughout the building complex.
  • Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
  • Responded to emergency maintenance requests in a timely manner.
  • Monitored pest control efforts within the building complex to prevent infestations from occurring.

Cable Installation Technician

Time Warner Cable Business Class
Austin, TX
05.2008 - 08.2014
  • Resolved issues related to faulty connections or poor signal strength.
  • Coordinated with utility companies to identify and mark underground utility lines before digging.
  • Installed, maintained, and repaired residential and commercial cable systems.
  • Provided technical support to customers regarding their cable services during installations and maintenance visits.
  • Tested newly installed cables using specialized testing devices like tone generators or multimeters.
  • Employed knowledge of electronic and electrical principles to troubleshoot equipment.
  • Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
  • Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
  • Provided detailed explanations and solutions to customer inquiries and concerns.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Installed cabling from transport and wiring closets to customer access outlet.

Education

High School Diploma -

LOUIS BRANDAIS
New York, NY
01-1983

Skills

  • Building codes
  • Plumbing maintenance
  • Work order management
  • trash compactor maintenance
  • Pool maintenance
  • Lighting systems

Languages

English
Professional
Spanish
Professional

Affiliations

  • I ALSO ENJOY COOKING IS A PASSION

References

References available upon request.

Timeline

BG MULTI FAMILY
02.2017 - Current

Cable Installation Technician

Time Warner Cable Business Class
05.2008 - 08.2014

High School Diploma -

LOUIS BRANDAIS

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