Summary
Overview
Work History
Education
Skills
Timeline
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Homero Villarreal

Homero Villarreal

Chicago,IL

Summary

History of successfully transforming food service & hotel operations through performance improvements and cost reductions to maximize service and profits. Forward-thinking leader with analytical and critical thinking skills to solve all types of routine and complex business problems. Over 20 years dedicated to hospitality.

Overview

11
11
years of professional experience

Work History

Director of Food & Beverage

LondonHouse Hotel
Chicago, IL
11.2017 - Current
  • Oversee Four F&B Outlets with an Annual Budget of 20 Million Dollars
  • Forecast Budget for Sales and Labor as well as Coordinate Monthly Prelim Reports with Accounting
  • Work with GM and Chief Engineer to Budget, Cost and Bid for Annual CapEx & OpEx Projects
  • Exceeding Sales YOY and on Pace to do so for Q1
  • Managing Food, Beverage, and Labor within Budget to the Highest Standards
  • Work in Tandem with Director of Marketing, PR & Social Media Agencies
  • Create & Execute Innovative Activations to Best Enhance Guest Experiences
  • Collaborated with HR to Launch Health, Wellness, and Cultural Initiatives
  • Host Monthly Ownership Calls to Review P&L Metrics, Areas of Improvement, Acknowledge and Foresee Citywide Trends and Comp Set Growth
  • Responsible for Four Union Staffed Outlets Including Stewarding Department while Working Totaling a team of 160-200

Director of Outlets

LondondHouse Hotel
Chicago, IL
11.2017 - 10.2020
  • Secure Programming for Four Outlets of which 62% is Comprised of Beverage Sales
  • Design Exceptional F&B Menus Striving to be at the Forefront of Innovation
  • Developed Guest Recovery, Implemented Employee Handbooks and Service Training Manuals Allowing LondonHouse to Move from 34 to now 1 on TripAdvisor by Improving Overall F&B Service Scores
  • Host Monthly Staff Trainings to Ensure Product Knowledge, Acknowledge and Foresee Trends, as well as Encourage Staff to Propose Menu Changes
  • Responsible for Two Union Staffed Outlets Including Banquets Department while Working in Tandem to Ensure Overlapping Events are Executed Properly
  • Implemented SOPs and Quality Assurance Trainings Exceeding Hilton Standards Yielding LH’s best QA Score to Date at 98%

General Manager

Bull & Bear/ Dineamic Group
Chicago, IL
11.2012 - 03.2016
  • Analyze Sales and Trends to Project Future Growth while Setting Monthly and Quarterly Sales Goals
  • Reconcile Food, Liquor, and Labor Costs to Ensure Goals are Met
  • Hire and Train New Management and Staff through Implemented Corporate Training Programs
  • Verify and Submit Bi-Monthly Payroll to HR and ADP Payroll Services
  • Work in Tandem with HR to Ensure Employee Standards and Best Practices are Followed
  • Revise Quarterly Food & Beverage by Updating Based on Market Trends

Education

Bachelor of Arts in Marketing -

College of Business, University of Illinois at Chicago

Skills

  • Proficient in Microsoft Excel, Word, PowerPoint
  • Proficient in Micros Software, Hot Sauce Software, and OnQ of Sale Systems
  • Fluent in Spanish

Timeline

Director of Outlets

LondondHouse Hotel
11.2017 - 10.2020

Director of Food & Beverage

LondonHouse Hotel
11.2017 - Current

General Manager

Bull & Bear/ Dineamic Group
11.2012 - 03.2016

Bachelor of Arts in Marketing -

College of Business, University of Illinois at Chicago

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Homero Villarreal