Lead with the company's mission, goals, vision, and values in mind to achieve high standards for the company and patient/client satisfaction. Would like to work with an organization that offers opportunities for learning new skills and advancement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Twin Cedars Assisted Living Facility
02.2025 - Current
Assisted facility in Credentialing with Medicaid Insurances
Assisted with Medicaid Revalidation process.
Resolved financial discrepancies and customer billing issues with timely attention.
Facilitated recruitment, candidate interviewing, and onboarding processes for new hires.
Assisted in development and enforcement of office policies and procedures to enhance operational efficiency.
Acted as liaison among management, staff, and external vendors to ensure effective communication.
Processed invoices, purchase orders, and associated paperwork to support business operations.
Maintained comprehensive employee records, including payroll and benefits information.
Organized and updated filing systems to streamline document retrieval.
Trained and supervised staff while evaluating performance to drive productivity.
Implemented compliance policies and procedures according to local regulations.
Assisted with marketing for services
Completed background checks and E-verification for new employees
Created and implemented employee trainings for new employees.
Assisted with inputting employee data in Quickbooks system.
Case Manager Coordinator/Specialist
Cumberland County Guidance Center
06.2023 - 01.2025
Provide assessment of consumer's strengths, resource needs, motivation, level of functioning, mental status, and risk category
Provide intensive community-based engagement services to maximize the consumer's access to services and ability to function adequately and integrate into the community
Provide assessment of the need for crisis intervention and assistance to providers of psychiatric emergency services in resolving the crisis
Identify resource gaps and service delivery problems and advocate for resolving these issues
Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
Utilized motivational interviewing techniques to build rapport with clients and foster a supportive, non-judgmental environment for open communication.
Utilized research skills to assist consumers with referrals to appropriate services.
Accompanied consumers to appointments and assisted with any paperwork.
Assisted consumers in job seeking, housing searches, and applications.
Assisted consumers in application processes for Food stamps, birth certificates, Social Security Services as well as community based services
Assisted consumers in resume building and activites for preparation of jobs sought
Social Worker
Rural Development Corp
05.2022 - 01.2023
Work with the Board of Social Services to connect Guests to financial support such as SNAP benefits and Emergency Assistance Services
Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Assisted applicants in filling out housing applications and verifying assets.
Helped clients find permanent or temporary housing.
Sought out affordable housing options and residences for people in need.
Maintained database of housing resources, landlords and management companies.
Cultivated and maintained relationships with community members to facilitate outreach activities.
Facilitated communication between clients and other service providers.
Assisted in job searches and resume building
Drug and Alcohol Counselor
SODAT of New Jersey
02.2021 - 08.2021
Enhanced communication with medical professionals to ensure comprehensive care for clients with co-occurring disorders.
Established strong rapport with clients from diverse backgrounds and demographics.
Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms.
Connected clients with relevant social services agencies for housing assistance, employment support, or additional mental health services when needed.
Conducted substance abuse assessments and screenings to accurately identify client needs and appropriate levels of care required.
Alcohol and Drug Counselor
Pinnacle Treatment Centers
09.2020 - 03.2021
Led relapse prevention groups, teaching clients essential skills.
Conducted thorough assessments of new clients to identify appropriate level of care.
Increased family involvement in client treatment by conducting regular check-ins and providing education.
Assisted clients in developing healthy coping mechanisms by identifying triggers and practicing alternative responses.
Developed appropriate treatment plans and kept ongoing records of treatment.
Coordinated closely with external agencies such as probation officers, social workers, and medical professionals to facilitate seamless service provision for clients.
Assisted in Drug Screenings and Intakes
Collaborated with Psychiatrist treatment and medication options
Kept up to date client records
Recovery Support Specialist
Inspira Health Network
02.2019 - 09.2020
Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
Fostered positive group dynamics within peer-led support sessions.
Provided crisis intervention services when necessary, ensuring client safety and connecting them with appropriate resources for further support.
Supported clients in achieving personal goals by providing resources, guidance, and encouragement.
Educated families about the recovery process and available resources.
Met with patients in Emergency Room setting offering rehab services and other community based services
Collaborated with doctors and hospital staff treatment options for patients.
Collaborated with rehabilitation facilities for inpatient, IOP, and out patient services.
Maintained accurate and up to date charting for each patient.
Recovery Specialist
Seabrook House Rehabilitation Center
02.2014 - 10.2016
Tracked client participation in treatment services to identify attendance issues.
Maintained client confidentiality and adhered to HIPAA guidelines.
Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
Enhanced team communication with regular updates and case reviews, improving quality of patient care.
Increased patient engagement in recovery programs by introducing motivational interviewing techniques.
Transported patients to self-help group meetings
Maintained accurate and up to date charting for each patient.
Education
Master's Degree - Social Work
Fordham University
05-2021
Bachelor's Degree - Social Work
Georgian Court University
05-2020
Associates Degree - Social Science
Cumberland County College
05-2018
Skills
Payroll administration
Office policy development
Invoice processing
Employee record management
Vendor management
Project management
Research
Scheduling
Highly organized
Prioritization
Professional and mature
Employee timesheet processing
Multi-task management
Certification
Certified Drug and Alcohol Counselor, Cumberland County College
Receptionist/Administrative Assistant at Benedictine Living Community- Madonna Meadows Assisted Living FacilityReceptionist/Administrative Assistant at Benedictine Living Community- Madonna Meadows Assisted Living Facility