Honesty Hernandez
Elizabeth,NJ
Summary
Currently working as versatile teller who's knowledgeable about checking, savings and investment fund accounts as well as transactions. I carry skills in assisting customers with accounts, transfers and banking product needs. Bringing excellent communication skills combined with open and upbeat nature is something I pride myself on. Working hard and achieving my goals with exceptional accuracy is my main motive with every job and career I choose. Obtaining new knowledge and skills is something I've managed to acquire from every job position.
Overview
8
8
years of professional experience
Work History
Bank Teller/Vault Custodian
Citizens Bank
Union, NJ
03.2023 - Current
- Prepared official checks for customer and internal bank needs.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Took on additional shifts during busy periods to minimize staffing shortages.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Acted as pivotal point of contact between bank branches regarding guidelines and practices.
- Received and counted daily inventories of cash, drafts and checks.
- Supervised tellers to verify compliance with both federal and local regulations.
- Operated equipment such as combination locks, safes, vaults. for secure storage purposes.
- Navigated and mastered multiple computer systems, applications and search tools and operated high-speed desktop currency counters and coin machines.
Associate Dispatcher
Wonder
Cranford
06.2022 - 01.2023
- Supervised driver dispatching, route planning and vehicle tracking for over 900+ drivers.
- I assisted the chefs on the road with all of their needs and monitor their work.
- Assisted our customer service team with issues regarding their orders.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Developed strategies for improving efficiency within the dispatch department.
Receptionist
Maplecrest Ford Lincoln
Vauxhall
01.2022 - 05.2022
- Scheduled and confirmed appointments and meetings for management team.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Greeted visitors and provided them with assistance.
- In the accounting department I was tasked with scanning the deals into a CDK system, the filing them away.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Field Representative
Mueller Reports
Elizabeth
04.2021 - 12.2021
- Conducted interior and exterior surveys of homes.
- Networked with local realtors, mortgage representatives and others involved in home buying and selling to maintain consistent business.
- Identified safety issues such as mold, asbestos or lead-based paint hazards.
- Evaluated whether work was in accordance with all applicable city, state and federal guidelines, as well as applicable discipline-specific codes.
- Tested smoke detectors, carbon monoxide alarms and fire extinguishers for functionality.
- Created detailed exterior maps of homes.
Call Center Agent/ Receptionist/Instructor
La creme modeling and acting
Union
05.2019 - 05.2020
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Performed outbound calling campaigns to promote new products or services.
- Greeted visitors and provided them with assistance.
- Organized conference room reservations for meetings or events.
- Scheduled appointments for clients, customers, and other visitors.
- Researched current trends in modeling to keep up-to-date with industry standards.
- Mitigated learning gaps and effectively delivered curriculum to over 200 students.
Sales Associate
Journeyz Kidz
Woodbridge
06.2019 - 02.2020
- Answered store and merchandise questions and led customers to wanted items.
- Collected payments and provided accurate change.
- Cleaned shelves, counters and tables to maintain organized store.
- Developed trusting relationships with customers by making personal connections.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Bagged or packaged purchases and wrapped gifts.
- Upsold additional items based on customer interests and needs.
Retail Associate
Mandee Clothing Store
Elizabeth
11.2018 - 01.2019
- Greeted customers and provided excellent customer service.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Ensured compliance with all company policies and procedures.
- Used product knowledge to suggest items to match client needs.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Babysitter
Michelle Beringer
Elizabeth
06.2016 - 09.2018
- My first job was working as a babysitter for two twin boys during the summer of 2016
- Met and communicated regularly with parents to discuss children's activities and development.
- Enforced rules to teach good manners and maintain safe environment.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
- Ensured physical and social well-being of each child.
- Communicated with parents about daily activities and any concerning behaviors.
Education
High school diploma -
Alexander Hamilton Preparatory Academy
06.2020
Skills
- Childcare
- Babysitting
- Microsoft Outlook
- Microsoft Word
- Retail Sales
- Recruiting
- Time Management
- Cash Counting
- Asset Management
- Customer Relationship Management (CRM)
- Project Management
- Cash Handling
- Sales Experience
- Organizational Skills
- Teaching
- Front Desk
- Upselling Skills
- Dispatch Coordination
- Data Entry
- Route Navigation
Personal Information
Willing To Relocate: Anywhere
References
References available upon request.
Timeline
Bank Teller/Vault Custodian
Citizens Bank
03.2023 - Current
Associate Dispatcher
Wonder
06.2022 - 01.2023
Receptionist
Maplecrest Ford Lincoln
01.2022 - 05.2022
Field Representative
Mueller Reports
04.2021 - 12.2021
Sales Associate
Journeyz Kidz
06.2019 - 02.2020
Call Center Agent/ Receptionist/Instructor
La creme modeling and acting
05.2019 - 05.2020
Retail Associate
Mandee Clothing Store
11.2018 - 01.2019
Babysitter
Michelle Beringer
06.2016 - 09.2018
High school diploma -
Alexander Hamilton Preparatory Academy
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