Honesty Kirk
Cincinnati,OH
Summary
Dynamic and results-driven professional with proven expertise in production and customer service at Image First and McDonald's. Skilled in machine operation and effective communication, I excel in fast-paced environments, ensuring accuracy and efficiency while enhancing team performance and customer satisfaction. Committed to maintaining high standards of cleanliness and organization.
Overview
4
4
years of professional experience
Work History
Production Associate
Image First
Merrillville, United States
02.2025 - 08.2026
- Operated machinery for efficient production of medical garment products.
- Laundered medical, hospitality, and food and beverage garments and linens.
- Sorted soiled linen and garments by product type to streamline processing.
- Operated automated machines used in the assembly line according to established procedures.
- Maintained clean, orderly workspace to support efficient operations each shift.
- Completed orders for specific routes and organized products according to requirements.
- Attached identification labels to finished packaged items and stored the finished product in the appropriate area.
- Managed multiple tasks concurrently in fast-paced environment while meeting tight deadlines.
Crew Member
Arbys
Crown Point, United States
11.2024 - 02.2025
- Provided excellent customer service in fast-paced dining environment.
- Prepared and assembled food orders efficiently and accurately.
- Handled cash register transactions with accuracy and attention to detail.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Assisted team members during peak hours to ensure smooth operations.
- Collaborated with team to improve service delivery and customer satisfaction.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment following safety and sanitation guidelines.
Crew Trainer
Mcdonalds
Crown Point, IN
07.2023 - 11.2024
- Trained new crew members on operational procedures and customer service expectations.
- Instructed new team members on correct procedures for operations.
- Mentored crew members, improving skills and cohesion within the team.
- Monitored crew member performance and provided actionable feedback to foster development.
- Provided constructive feedback and one-on-one coaching to employees.
- Demonstrated proper use of kitchen equipment and tools to crew members.
- Maintained a clean and organized work environment during peak hours to support efficient operations.
- Engaged with customers to promote a friendly dining experience and resolve concerns.
Crew Member
Mcdonalds
Merrillville, IN
07.2022 - 12.2022
- Provided excellent customer service in fast-paced dining environment.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Prepared and assembled food orders efficiently and accurately.
- Checked expiration dates on all products before serving them to customers.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Organized and restocked supplies to support operations and team productivity.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Resolved customer complaints in a professional manner.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Education
High School Diploma -
Crown Point High School
Crown Point, IN05-2025
Associate of Science - Sustainable Horticulture
Cincinnati State Technical And Community College
Cincinnati, OH08-2026
Skills
- Machinery operation practices
- Machine operation
- Order fulfillment
- Packaging expertise
- Product labeling techniques
- Accuracy in counting
- Basic math operations
- Technological proficiency
- Time management
- Problem resolution
- Cleaning
- Leadership and teamwork
- Effective communication
- Customer service
- Adaptability
- Work order processing
Languages
English
Personal Information
- Age: 19
- Authorized To Work: 1
Timeline
Production Associate
Image First
02.2025 - 08.2026
Crew Member
Arbys
11.2024 - 02.2025
Crew Trainer
Mcdonalds
07.2023 - 11.2024
Crew Member
Mcdonalds
07.2022 - 12.2022
High School Diploma -
Crown Point High School
Associate of Science - Sustainable Horticulture
Cincinnati State Technical And Community College