Summary
Overview
Work History
Education
Certification
Timeline
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Honesty Miller

Houston,TX

Summary

Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supervisor

Carter Express
04.2023 - 06.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Unit Manager

Waffle House
02.2021 - 03.2023
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
  • Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
  • Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.

Quality Control Inspector

Kohler
01.2019 - 01.2021
  • Communicated with production team members about quality issues.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Education

Faith Covenant Academy
Huntsville, AL

Certification

Life & Health Insurance

Timeline

Supervisor

Carter Express
04.2023 - 06.2025

Unit Manager

Waffle House
02.2021 - 03.2023

Quality Control Inspector

Kohler
01.2019 - 01.2021

Faith Covenant Academy

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Honesty Miller