Summary
Overview
Work History
Education
Skills
Timeline
Generic

Honesty Vasquez

Rochester, NY 14622

Summary

Dynamic Diet Clerk with expertise in meal planning and food safety protocols at The Friendly Home. Enhanced patient satisfaction through effective communication and relationship building, while expanding special diet options. Proven ability to mentor colleagues and maintain high standards of cleanliness, ensuring compliance with health regulations. Adaptable and detail-oriented team player.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Diet Clerk

The Friendly Home
09.2021 - Current
  • Served as a resource to colleagues by sharing specialized knowledge and expertise in areas such as special diets.
  • Increased availability of special diet options by working closely with food service providers to expand menu offerings.
  • Assisted in training new Diet Clerks, sharing best practices and mentoring them towards success in their roles effectively.
  • Developed strong relationships with patients through regular communication and empathetic listening skills, facilitating trust within the healthcare setting.
  • Ensured compliance with federal and state regulations regarding patient nutrition, maintaining a safe and effective environment for care delivery.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Processed customer payments and balanced cash drawers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Utilized POS system to receive and process food and beverage orders.
  • Enhanced patient satisfaction with their meals by collaborating with kitchen staff to ensure quality food preparation and presentation.
  • Resolved patient concerns or complaints regarding meal quality or service efficiently, providing equitable solutions that prioritize patient satisfaction.
  • Conducted regular inventory management tasks, ensuring adequate supplies of food and dietary resources were available for patient needs.
  • Portioned and wrapped food to place directly on plates for service to patrons.

Cashier

Dunkin' Donuts
08.2019 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Increased sales of promotional items by informing customers about current offers.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Education

High School Diploma -

Arcadia High School
Rochester, NY

Skills

  • Meal planning expertise
  • Organizational growth
  • Food safety protocols
  • Motivational skills
  • Allergen awareness
  • Customer service
  • Problem-solving
  • Time management
  • Cleaning and sanitizing
  • Computer skills
  • Team collaboration
  • Patient communication
  • Food handling safety
  • Food safety
  • Scheduling and planning
  • Kitchen organization
  • Heavy lifting
  • Detail-oriented
  • Food preparation
  • Sanitization
  • Verbal communication
  • Relationship building
  • Flexible schedule
  • Meal preparation
  • Sanitation practices
  • Kitchen operations
  • Cooking
  • Food presentation
  • Portion control
  • Nutrition
  • Food delivery
  • Fast food experience
  • Healthcare
  • Serving and delivery support
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking
  • Reliability
  • Customer satisfaction
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Safe food handling
  • Kitchen equipment use
  • Task prioritization
  • Goal setting
  • Food storage
  • Professionalism
  • Sanitation guidelines
  • Menu memorization

Timeline

Diet Clerk

The Friendly Home
09.2021 - Current

Cashier

Dunkin' Donuts
08.2019 - 09.2020

High School Diploma -

Arcadia High School

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