Honey Jeffries

• Determined objectives, set priorities and established and met target dates.
• Communicated with guests clearly and with good humor to encourage laughter and excitement.
• Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
• Adapted to various performance styles to suit diverse audiences.
• Created fun and animated skits aligned with company mission and values for guest enjoyment.
• Incorporated stage props to engage audience and create unforgettable moments.
• Practiced and rehearsed choreographed dance routines to result in flawless venue performances.
• Navigated through large crowds to sign autographs or pose for pictures at guest request.
• Gave fans positive experiences and good memories by staying in character throughout events and photo sessions.
• Delighted audience members by using diverse cheers, dance routines and personal contact sessions after events.
• Held special one-on-one sessions with fans and attended charity events to capitalize on diverse promotional strategies.
• Toured independently and with 6 bands to promote music.

•Organized the production of the work, as well the training, and resources necessary to do the work to ensure employees have the proper training to maintain a company’s success.
• Assists with customer service to resolve conflicts of interest.
• Responded to 30+ emails daily.
• Managed 3-20 appointments daily.
• Increased foot traffic by 25% and sales by 15% over a 3-year period.

• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Developed and maintained relationships with customers and suppliers through account development.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Delivered feedback to decision-makers regarding employee performance and training needs.
• Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.

• Organized the production of the work, as well the training, and resources necessary to do the work to ensure employees have the proper training to maintain a company’s success.
• Assists with customer service to resolve conflicts between customers.
• Increased customer satisfaction by 15% in the first year.

• Helped clients set and achieve health and wellness goals.
• Provided individual health coaching to help clients optimize personal choices.
• Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
• Met or exceeded monthly revenue and training goals.
• Demonstrated safe and correct forms for each exercise and piece of equipment.
• Conducted group wellness presentations for classes up to 20 participants.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained energy and enthusiasm in fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
• Prepared nail beds and cuticles, shaped nails and applied polish for over 6 daily customers.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Responded to customer requests and concerns about gel application and nail art designs.
• Completed consultations with spa guests to determine nail care needs.