Honey Suzanne Lyons
23011 Ditz Ln Lake Forest,CA
Summary
Results-driven Phlebotomist with extensive experience at Providence St. Joseph, specializing in venipuncture and patient service. Demonstrated ability to enhance laboratory efficiency through optimized workflows and strict compliance with healthcare regulations. Recognized for delivering exceptional patient care while maintaining a detail-oriented approach to procedures such as centrifugation and aliquoting. Committed to providing compassionate and effective services to all patients.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Professional Phlebotomist
Providence St.Joseph
CA
12.2020 - Current
- Provided outpatient and inpatient phlebotomy services to ensure accurate sample collection.
- Processed specimens for timely send-outs to maintain laboratory efficiency.
- Ordered and received laboratory requests from physicians and nursing staff for streamlined operations.
- Answered phone inquiries to assist patients and healthcare providers.
- Maintained a clean, safe, and organized work environment.
Nighttime Supervisor
Q-PLUS Labs
Irvine, CA
01.2009 - 01.2020
- Oversee a high-functioning staff including coaching, delegating workload, and routine operations.
- Cement compliance with workplace policies and processes including safety objectives.
- Drive compliance with hospital administration, medical professionals, and federal and state regulations.
Phlebotomist
Quest Diagnostics
Rancho Santa Margarita
01.2006 - 01.2008
- Ensured proper client and patient service in a professional and courteous manner.
- Successfully labeled blood vials with sensitive and critical information including time of collection, data, and patient name.
- Drove all inventory management including maintenance of fully-stocked phlebotomy stations including ordering supplies as needed.
- Effectively obtained a variety of blood samples through venipuncture, butterfly needles, and straight needles.
Education
Associate degree - General
Santa Ana College
Santa Ana, CA06-2019
Certificate - Phlebotomy
Phlebotomy Training Specialists
Westminster, CA01-2019
Certificate - Medical coding
AAPC
2233 S Presidents Drive Suite F Salt Lake City, UTSkills
- Venipuncture and drawing blood
- Natural leadership
- Creative problem solving
- Data entry and accuracy
- Thought leadership
- Communication skills
- Critical thinking and analysis
- Organizational effectiveness
- Patient service and support
- Basic life support (BLS)
- Coding error resolution
- Proficiency in Epic systems
- Workflow optimization
- CPT and ICD coding
- Medical terminology expertise
- Healthcare compliance and regulations
- Customer service excellence
- Time management strategies
- Adaptability and flexibility
- HIPAA compliance
Certification
AAPC Certified Professional Coder- Apprentice 2025
Timeline
Professional Phlebotomist
Providence St.Joseph
12.2020 - Current
Nighttime Supervisor
Q-PLUS Labs
01.2009 - 01.2020
Phlebotomist
Quest Diagnostics
01.2006 - 01.2008
Associate degree - General
Santa Ana College
Certificate - Phlebotomy
Phlebotomy Training Specialists
Certificate - Medical coding
AAPC