Honey N. B. Tuttle
Covington
Summary
Professional therapist with solid experience and strong commitment to delivering top-tier results. Skilled in various massage techniques, pain management, and client wellness. Known for collaboration, adapting to changing needs, and achieving client satisfaction. Reliable, with focus on creating serene and therapeutic environment. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
20
20
years of professional experience
Work History
Self-Employed Massage Therapist
Dr. Alan McEwen
06.2017 - 10.2024
- Provided therapeutic massage, enhancing client wellness and recovery
- Ensured a sterile and safe working environment
- Managed client appointments and payments, ensuring accurate records and enter data into the database
- Educated clients on human anatomy and related health issues
- Referred clients to appropriate healthcare professionals when necessary
Massage Therapy Instructor
Georgia Career Institute
05.2023 - 08.2024
- Instructed students in both theoretical and practical aspects of massage therapy
- Maintained detailed student files and grades through efficient data entry
- Mediated conflicts among students, successfully de-escalating issues with students
- Adapted teaching methods to accommodate diverse learning styles
- Peacefully resolved customer complaints in the clinic setting
Cashier and Store Protection Specialist
Ross
07.2016 - 07.2017
- Managed customer transactions, returns, and store operations
- Resolved customer complaints and maintained high standards of service
- Ensured cleanliness and organization of the store environment, going above and beyond
- Monitored customer activity through routine walk-throughs or surveillance footage and recorded incidents of theft or accidents
Store Manager
Scoops
06.2014 - 07.2016
- Oversaw store operations, including inventory management and staff supervision
- Enhanced customer satisfaction through effective complaint resolution and service
- Conducted financial tasks, including deposits and payroll reports
Team Lead
SGD through Pro-temps
02.2014 - 06.2014
- Supervised Inspection staff to ensure quality and speed, employing a hands-on approach
- Executed closing procedures with attention to detail, managing end-of-shift paperwork and inventory control
Barista trainer
Starbucks in Target
05.2012 - 05.2013
- Managed the training and professional growth of new team members, ensuring adherence to the highest quality product, service, and cleanliness
- Provided exceptional customer service, seamlessly handled register operations, and maintained composure during peak hours to promote positive store environment and guest experience
Cashier
Zaxby's
09.2011 - 04.2012
- Greeted customers and proficiently Managed transactions using the POS system
- Maintained store cleanliness and verified order accuracy while also receiving phone calls and mobile orders
Office Assistant
McEwen Chiropractic Center
01.2005 - 12.2010
- Managed customer service interactions and appointment scheduling
- Maintained patient files and ensured accuracy of records and data entry
Cashier
Blackwell's Grocery
05.2008 - 08.2010
- Delivered outstanding customer service to a high volume of customers, ensuring a positive shopping experience and customer satisfaction
- Managed inventory control, including the reception and organization of stock and executed opening and closing financial procedures
Education
Bachelor of Fine Arts - Art
Reinhardt University
Waleska, Georgia05.2012
Licensed Massage Therapist -
Georgia Career Institute
Conyers, GeorgiaSkills
- Exceptional customer service and communication skills
- Proficient in Microsoft 365 (Word, Excel) and Google Suites
- Strong data entry and organizational skills
- Knowledge of anatomy and medical terminology
- Attention to detail
- Ability to work independently
- Ability to work collaboratively
- Experience with medical billing
- Experience with filing
- Experience with HIPAA compliance
- Strong base of knowledge in computers
- Strong base of knowledge in office equipment
- Averaging over 50 WPM with 97% accuracy
Activities
- Outstanding Achievement Award, Art Department, RU, 2011
- Reinhardt Scholars Award, 2008-2012
- Dean's List, RU, 2008-2012
- Elite status at Georgia Career Institute for attendance and academic excellence
- Suma Cum Laude With honors 2012
- Volunteered chair massage for a Covington Wellness fair at Legion Field 2017
- Regularly volunteer my time and efforts in an unofficial system editing and correcting papers for college students
- Actively seek out opportunities for cooperative story-telling and strategizing sessions, often multiple times per month
Timeline
Massage Therapy Instructor
Georgia Career Institute
05.2023 - 08.2024
Self-Employed Massage Therapist
Dr. Alan McEwen
06.2017 - 10.2024
Cashier and Store Protection Specialist
Ross
07.2016 - 07.2017
Store Manager
Scoops
06.2014 - 07.2016
Team Lead
SGD through Pro-temps
02.2014 - 06.2014
Barista trainer
Starbucks in Target
05.2012 - 05.2013
Cashier
Zaxby's
09.2011 - 04.2012
Cashier
Blackwell's Grocery
05.2008 - 08.2010
Office Assistant
McEwen Chiropractic Center
01.2005 - 12.2010
Licensed Massage Therapist -
Georgia Career Institute
Bachelor of Fine Arts - Art
Reinhardt University
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