Pichayanin Tiprak
Los Angeles,California
Summary
Work experience at Restaurants over 6 years. Friendly Server with record of personable and professional service. Greets guests and explains daily specials to support decision-making. Energetic and reliable team player willing to work any shift.Skilled at determining customer needs and presenting effective solutions. Creative problem-solver with exceptional negotiation and communication skills.
Overview
8
8
years of professional experience
Work History
Server
Sushi Enya Beverly Hills
10.2024 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Greeted guests warmly to foster welcoming environment.
- Offered information on new menu items, seasonal and daily specials, and pairings.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Prepare drinks, Make Signature Cocktail, Used sake, beer, wine and cocktail knowledge to make recommendation.
- Collaborated with Sushi chef to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
Server
Yamato Japanese Restaurant
04.2017 - 08.2024
- Greeted customers upon arrival and escorted them to their tables.
- Coordinated with host/hostess staff when seating large groups or organizing reservations effectively.
- Explained details for new menu items and daily specials.
- Entered orders into computer system to coordinate with kitchen staff.
- Delivered food orders promptly, ensuring correct presentation and temperature.
- Collaborated with kitchen staff to communicate special requests or modifications from guests accurately.
- Assisted other servers in maintaining clean dining areas during busy times.
- Processed cash, credit card, and gift card transactions securely using POS software.
- Trained new server hires on proper protocols and procedures followed at establishment.
- Completed side work tasks such as rolling silverware, polishing glassware, or refilling condiments during downtime periods.
- Explained dishes in detail, covering ingredients, flavors and cooking methods.
- Restocked stations and completed side work on time.
Server
Purple Shell Boston
10.2023 - 04.2024
- Suggestion and knowledge about Omakase in Japanese style.
- Prepare drinks, Make Signature Cocktail, Used beer, wine and cocktail knowledge to make recommendation.
- Garnished drinks with prepared fruit and novelty items.
- Offered information on new menu items, seasonal and daily specials, and pairings.
- Cleaned, organized, and replenished supplies to maintain bar appearance.
- Stocked bar with necessary supplies such as liquor, mixers, glassware, and garnishes.
- Managed inventory of liquor, beer, wine, and other bar-related items by conducting regular stock checks.
- Trained new server hires on proper protocols and procedures followed at establishment.
- Supported bussers with table-cleaning during high-volume shifts
- Informed kitchen staff of special order requests and dietary restrictions.
Education
Master of Arts (M.A.) - Marketing Communication
National Institute of Development Administration
01.2016
Bachelor of Arts (B.A.) - Marketing
Chiang Mai University
01.2012
Skills
- Menu presentation
- Dining customer service
- Team member support
- Service prioritization
- Positive and professional
- Multitasking
- Marketing Analytics
- Marketing Plans
- Social Media
- Knowledge in Japanese food
Languages
English
Professional Working
Timeline
Server
Sushi Enya Beverly Hills
10.2024 - Current
Server
Purple Shell Boston
10.2023 - 04.2024
Server
Yamato Japanese Restaurant
04.2017 - 08.2024
Bachelor of Arts (B.A.) - Marketing
Chiang Mai University
Master of Arts (M.A.) - Marketing Communication
National Institute of Development Administration
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