Honey Traband
Amherst
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
23
23
years of professional experience
Work History
Food Service Worker/Waitress Trainer
Bob Evans Restaurant
07.2016 - 03.2025
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Set up and broke down food service lines quickly to maintain service flow.
Massage Therapist
Nulyf Massage Therapy
03.2009 - 07.2016
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
Server
Byblos/Beruit Restaurant
08.2002 - 05.2005
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Inspected dishes and utensils for cleanliness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Continuing Education - Business Technologies
University of Toledo
Toledo, OHAssociate of Science - Massage Therapy
Stautzenberger College
Maumee, OH05-2007
High School Diploma -
Macomber/Whitney High School
Toledo, OH05-1985
Skills
- Food assembly
- ServSafe
- Work station sanitation
- Food handling standards
- Patient care
- Fast-paced environment
- Strong work ethic
- POS savvy
Timeline
Food Service Worker/Waitress Trainer
Bob Evans Restaurant
07.2016 - 03.2025
Massage Therapist
Nulyf Massage Therapy
03.2009 - 07.2016
Server
Byblos/Beruit Restaurant
08.2002 - 05.2005
Continuing Education - Business Technologies
University of Toledo
Associate of Science - Massage Therapy
Stautzenberger College
High School Diploma -
Macomber/Whitney High School
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