Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hong Dao

Garden Grove,CA

Summary

Organized Esthetician proficient in computer spa programs, product sales, and customer appointment set-up. Friendly and reliable Certified Medical Esthetician with advanced training in microdermabrasion, chemical peels, waxing and facials. Desiring a role in a day or medical spa. Licensed Esthetician and Skin Care Consultant with more than [Number] hours of professional training. Client-focused Medical Aesthetician with a distinguished understanding of skin health. Dedicated to correct diagnostics and accurate recordkeeping. Successful at [Software] use and designing specific and individualized regimens for patient care. Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients. Exceptionally resourceful Medical Esthetician with [Number] years of experience in an upscale salon and spa. Committed to maintaining the highest standards of service.

Overview

Work History

Medical Esthetician

Luxury Health
  • Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
  • Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
  • Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
  • Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
  • Assisted in the development of clinic protocols, ensuring compliance with industry standards and regulations for safe practice.
  • Ensured a comfortable and relaxing environment for clients through proper room setup, cleanliness, and adherence to safety protocols.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.
  • Performed chemical peels, microdermabrasion, and laser treatments to address various skin concerns effectively.
  • Streamlined appointment scheduling process, resulting in reduced wait times and increased overall efficiency of clinic operations.
  • Increased client retention by building strong rapport and maintaining open communication during consultations and treatments.
  • Collaborated with medical professionals to develop comprehensive treatment plans for patients with complex skin issues.
  • Fostered friendly, warm, and exceptional customer experience.
  • Welcomed clients arriving for appointments.
  • Analyzed skin condition and made appropriate product recommendations.
  • Sterilized equipment for patient treatments.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Stocked treatment rooms with proper supplies.
  • Advised clients on proper home-care regimens.
  • Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Educated patients on treatment options.
  • Reinforced customer selections by reviewing use and benefits of chosen products.
  • Discussed procedures and treatment options with clients.
  • Created repeat business by developing long-term relationships with regular customers.
  • Performed consultations for patients before scheduling treatments.
  • Explained benefits of skin care products to clients.
  • Cleansed, exfoliated and moisturized customer skin.
  • Handled busy schedules and stayed on top of key deadlines.
  • Performed special anti-oxidant, acne, and microdermabrasion facial services.

Education

Associate of Arts - Phlebotomy Specialist

Phlebotomy Training Specialist
Westminster, CA
02.2024

Associate of Arts - Esthetician

ABC Beauty College
Westminster, CA
11.2023

Associate of Arts - Medical Assistant

Santa Ana College
Santa Ana, CA
06.2021

High School Diploma -

Chau Van Liem HS
Can Tho Vietnam
06.1984

Skills

Medical Spa Operations

Facial Treatment Knowledge

Pre-and Post-Operative Care

Patient Education Abilities

Timeline

Medical Esthetician

Luxury Health

Associate of Arts - Phlebotomy Specialist

Phlebotomy Training Specialist

Associate of Arts - Esthetician

ABC Beauty College

Associate of Arts - Medical Assistant

Santa Ana College

High School Diploma -

Chau Van Liem HS
Hong Dao