Summary
Overview
Work History
Education
Skills
Timeline
Generic

LAM PHAM

San Jose,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

2026
2026
years of professional experience

Work History

Plumber's Assistant

HANDY ROOTER AND PLUMPING
San Jose, CA
01.2024 - Current
  • Cleaned job sites after installations to uphold safety standards.
  • Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
  • Maintained neat and well-organized worksites by removing debris and sharp objects and cleaning up after shift.
  • Set up tools and equipment on job sites and kept work areas neat.

Shift Manager

Mc Donalds
San Jose, CA
05.2017 - 07.2018
  • Managed inventory levels and restocked supplies as needed throughout the shift.
  • Supervised team members during busy shifts to ensure smooth operations.
  • Handled customer complaints promptly to maintain satisfaction and loyalty.
  • Monitored food quality and presentation to meet company standards consistently.
  • Collaborated with management to implement promotions and seasonal menu changes.
  • Managed daily cash intake by counting out registers and tabulating profits.

Construction Assistant

Unofficial
San Jose, CA
  • Conducted routine maintenance on various vehicle models to ensure optimal performance.
  • Maintained a clean and organized workspace to comply with safety standards.
  • Communicated with customers regarding repair needs and service recommendations.

Driver

Amazon
San Jose, CA
  • Communicated with dispatch regarding delivery status and any issues.
  • Delivered goods and services to customers on time and in excellent condition.
  • Checked vehicle after shift for damage.

Education

High School Diploma -

YERBA BUENA
SAN JOSE
05-2018

GED -

San Jose City College
San Jose, CA

Skills

  • Customer relations
  • Safety equipment usage
  • Hand tool use
  • Tool setup
  • Fixture repair

Timeline

Plumber's Assistant

HANDY ROOTER AND PLUMPING
01.2024 - Current

Shift Manager

Mc Donalds
05.2017 - 07.2018

Construction Assistant

Unofficial

Driver

Amazon

High School Diploma -

YERBA BUENA

GED -

San Jose City College

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