Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Honi Harrison-Cheshire

Seattle,WA

Summary

Dynamic operational Change Agent with 20+ years of IT Industry experience, adept at managing programs of varying sizes from inception to completion. A passion for fostering procedural excellence and driving team performance. Proven track record in strategic planning, project management, and operational efficiency. Dependable, adaptable, joyful, and skilled in communication, problem-solving, and decision-making.


Overview

15
15
years of professional experience

Work History

Chief of Staff, Technology Delivery

DISNEY PARKS & RESORTS
09.2024 - Current

Reporting to the Vice President of Technical Delivery, my responsibilities comprised of coordinating operations, strategic initiatives & procedural enhancements for an organization of ~150 staff members across 3 states.

  • Budget Leadership : Directed multimillion-dollar budgets to fund high-impact initiatives in digital platforms and emerging technologies.
  • Program Delivery : Oversaw 45 concurrent projects supporting diverse business lines and stakeholder goals, enhancing brand market value.
  • Process Optimization : Designed procedural improvements across Finance, HR, Procurement, and Contract Management, streamlining operations.
  • Vendor Strategy : Negotiated and managed third-party contracts for scalability across sister brands, maintaining strong vendor partnerships.
  • Change Management : Led the enterprise-wide decommissioning of legacy communication tools, facilitating migration and adoption for 100+ staff.
  • Tax Credit Execution : Delivered successful annual Federal R&D tax credit assessments, securing multimillion reinvestment dollars.
  • Funding Strategy : Executed annual tech funding assessments across director portfolios, securing reinvestment for FY26 initiatives. Identified $1.6M in vertical savings by eliminating underperforming resources and optimizing team structures.
  • Executive Engagement : Produced and presented quarterly strategic assessments to C-level executives, influencing enterprise decisions.

Mobile Product Operations Manager

DISNEY PARKS & RESORTS
09.2021 - 09.2024
  • Program Oversight: Led cross-functional teams to define and implement release schedules and program milestones.
  • Enterprise Education & Technical Enablement : Led the design and delivery of a company-wide educational program to promote the latest strategic technology direction. Facilitated multiple technical workshops to drive adoption across ~850 engineering and technical stakeholders.
  • Global Mobile Application Delivery : Successfully deployed monthly iOS and Android applications for domestic and international brands, including Disneyland USA, Disney World USA, Disneyland Hong Kong, and Play Disneyland.
  • Operational Standardization & Process Optimization : Championed best-practice standardization across technical lines of business to streamline operations, improve reporting accuracy, and enhance visibility into productivity metrics.
  • Executive Stakeholder Management : Professionally & clearly communicated fluid deliverables and managed expectation of stakeholders.
  • Technical Tools & Platforms : Proficient in: Google Workspace, Microsoft Suite, Confluence, Jira, Slack, ServiceNow, GitHub, App Center, TestFlight, HockeyApp, New Relic, Adobe Analytics, Grafana.


Mobile Release Project Manager

DISNEY PARKS & RESORTS
09.2017 - 09.2021
  • Change Control & Release Optimization : Designed and implemented an interdepartmental Change Control procedure, resulting in a 50% increase in U.S. mobile release frequency between 2019 and 2023.
  • Agile Program Leadership : Led 17–24 mobile development and web service studios in a biweekly release cadence, overseeing ~250 technical resources across multiple product lines.
  • Global Team Management : Managed distributed development teams across Shanghai, Paris, Hong Kong, and Mexico City, in addition to domestic teams in Washington, California, and Florida.
  • Technical Onboarding Program Development : Created and deployed the Mobile Release Onboarding Program for new hires, onboarding an average of 350 staff annually across all lines of business and roles.

Senior Project Manager

Kforce Contractor
08.2015 - 09.2017

Reporting to Disney Parks & Resorts Program Manager, contractual achievements include:

  • Operational Standardization & Process Optimization: Developed interdepartmental procedures to streamline workflows for ~24 cross-functional development teams; ~250 technical resources.
  • Enhancing Speed to Market: Increased domestic brand release frequency by 50% between 2016 and 2018; My Disney Experience & Disneyland Resort USA release every 4-weeks.
  • Mentor & Trainer: Onboarded new hires, cast members & stakeholders fostering professional development and skill enhancement.

Operations Manager

CRYPTOLOC PTY LTD
02.2014 - 04.2015
  • Startup Team Leadership : Provided managerial oversight for a newly formed cross-functional team comprising 8 software developers and 1 graphic designer, driving early-stage product development and delivery.
  • Operational Infrastructure Development : Played a pivotal role in establishing foundational procedures for Sales Management, Human Resources, IT Change Control, and Customer Service, enabling scalable and sustainable operations.
  • Global Systems Design & Deployment : Designed and implemented automated systems to support international expansion, enhancing operational efficiency and readiness for global market entry.

Project Manager

EXPEDIA PTY LTD
01.2012 - 10.2013
  • Agile Team Leadership : Managed cross-regional development teams across Australia, the Philippines, and Thailand, overseeing 30 technical resources in a fast-paced agile environment.
  • Mobile & Web Product Delivery : Directed project and release management for multiple iOS and Android applications, as well as mobile-optimized websites serving the travel, hospitality, and experience sectors.
  • Project Forecasting & Lifecycle Management : Led simultaneous project forecasting, end-to-end SDLC execution, and performance reporting to ensure timely delivery and alignment with business objectives.

Project Manager

SPEEDWELL PTY LTD
01.2011 - 12.2011
  • Agile Team Leadership : Managed a team of 5 developers, 2 flash developers and 2 graphic designers.
  • Mobile & Web Project Delivery: Project Manager of Domino's Australia & New Zealand FMCG weekly cross-platform promotional campaigns via iOS, Android, accessible website, corporate website and social media channels.
  • Funding Oversight: Executed SDLC and financial reporting for multiple simultaneous projects for corporate clients such as Leo Pharma, NRMA Insurance, Griffith University, Ausco Modular and Home Fresh Organics.

Education

Bachelor of Business - Advertising & Marketing

Queensland University of Technology

Bachelor of Creative Industries - Media & Communications

Queensland University of Technology

Skills

  • Product Strategy & Roadmapping
  • Operational Standardization
  • Global Team Coordination
  • Agile Program Leadership
  • Mobile Application Delivery (iOS & Android)
  • Technical Enablement & Onboarding
  • Stakeholder Management & Conflict Resolution
  • Change Control & Release Management
  • Data-Driven Decision Making

Interests

Pinball

Timeline

Chief of Staff, Technology Delivery

DISNEY PARKS & RESORTS
09.2024 - Current

Mobile Product Operations Manager

DISNEY PARKS & RESORTS
09.2021 - 09.2024

Mobile Release Project Manager

DISNEY PARKS & RESORTS
09.2017 - 09.2021

Senior Project Manager

Kforce Contractor
08.2015 - 09.2017

Operations Manager

CRYPTOLOC PTY LTD
02.2014 - 04.2015

Project Manager

EXPEDIA PTY LTD
01.2012 - 10.2013

Project Manager

SPEEDWELL PTY LTD
01.2011 - 12.2011

Bachelor of Business - Advertising & Marketing

Queensland University of Technology

Bachelor of Creative Industries - Media & Communications

Queensland University of Technology