Childcare professional prepared to provide high-quality care and support. Proven history of fostering positive relationships and creating structured routines for children. Known for adaptability and teamwork, ensuring collaborative and harmonious home environment. Proficient in child safety, meal preparation, and educational activities.
Hi, I’m
Honor Koontz
York,PA
Summary
Overview
12
years of professional experience
Work History
Courtney Sylvester ResidenceTracy's Landing, MD
Nanny
06.2023 - Current
Job overview
- Created a healthy and nurturing environment in a fast paced home setting for a boy, 3 months to 2 years, and an infant girl
- Organized their daily schedules according to their needs and their parents requests
- Met with parents daily to discuss the days events and changes in the weekly schedule
- Prepared healthy meals, ran errands, and did light housekeeping
- Effectively and patiently listened and communicated with children at different developmental stages
- Planned fun and safe educational activities indoors and outdoors
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
4 Pet's SakeWaldorf, MD
Dog Walker/Pet Sitter
04.2020 - 04.2023
Job overview
- Provided safe and fun walks for dogs all breeds and sizes
- Walked and tended to 10+ dogs per week, ensuring their safety and well-being
- Administered medication and provided meals per the client's instructions
- Cleaned up after dogs, ensuring a clean and safe environment
- Provided dogs with exercise and fresh air to promote dog health.
- Led dogs away from hazards, obstacles, and other animals to protect safety.
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Secured dog collars and tags before starting walks to guarantee identification in emergencies.
- Made owners comfortable with care by following instructions and meeting dog needs.
- Provided dog with water for adequate hydration on longer walks.
- Greeted pet owners warmly to build trust and create lasting relationships.
- Improved overall pet happiness by creating a stimulating environment during walks that encouraged exploration and playtime.
- Delivered peace of mind for clients by providing regular updates and photos of their pets during walks.
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Increased client satisfaction by providing timely and attentive care for their pets.
- Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
- Monitored health of pets during walks, reporting any concerns or changes in behavior to owners promptly.
- Monitored weather conditions before walks to avoid dangerous temperatures for dogs.
- Maintained professional relationships with clients, providing exceptional customer service at all times.
- Assisted in reducing separation anxiety in pets by offering consistent companionship during owner absences.
- Expanded client base through word-of-mouth referrals and positive testimonials from satisfied customers.
Self EmployedWashington, D.C.
Hairstylist
01.2013 - 06.2023
Job overview
- Built lasting relationships with clients of all ages by creating a warm and welcoming atmosphere
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
- Distributed business cards outside of salon to generate new business.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Built rapport with clients to understand their style preferences and hair care routines.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Increased client base with innovative hairstyling techniques and trends.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Increased revenue through effective customer service and inventory management.
Education
College of Southern MarylandLa Plata, MD
Some College (No Degree) from Social Sciences
University Overview
- Member of Phi Theta Kappa HonorSociety
Pennsylvania State UniversityUniversity Park, PA
Some College (No Degree) from Marketing
University Overview
Graham Webb International Academy of HairArlington, Virginia
Golden Merit Certificate of Cosmetology from Cosmetology
08.2012
University Overview
Skills
- Friendly
- Reliability and trustworthiness
- Approachable
- Schedule management
- Emotionally supportive
- Cheerful and energetic
- Active listener
- Effective team leader
- Complex Problem-solving
- Family support
- Schedule creation and maintenance
- Patience and tact
- Reliable
- Dependable and responsible
- People-oriented
Timeline
Nanny
Courtney Sylvester Residence
06.2023 - Current
Dog Walker/Pet Sitter
4 Pet's Sake
04.2020 - 04.2023
Hairstylist
Self Employed
01.2013 - 06.2023
College of Southern Maryland
Some College (No Degree) from Social Sciences
Pennsylvania State University
Some College (No Degree) from Marketing
Graham Webb International Academy of Hair
Golden Merit Certificate of Cosmetology from Cosmetology
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