Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Supervisor
Cheese Junkies
01.2022 - 04.2022
Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
Performed cash handling activities
Developed strong relationships with customers, resulting in repeat business and word-of-mouth referrals.
Acted as a liaison between Front of House and Back of House departments, ensuring clear communication for seamless service delivery.
Handled customer complaints professionally and effectively, turning potential negative situations into positive outcomes.
Demonstrated adaptability in handling unexpected situations or challenges that arose during service hours, effectively addressing issues to maintain customer satisfaction levels.
Cashier
Dollar Tree
09.2021 - 01.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, and locate items.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Streamlined checkout process for increased efficiency and reduced waiting times.
Food Processor
Deep Sea Food Deli
09.2018 - 09.2021
Streamlined food processing procedures for increased efficiency and reduced waste.
Built and packed boxes for shipment.
Kept work areas neat, clean, and properly sanitized.
Contributed to company growth by meeting or exceeding production goals on a regular basis.
Maintained high safety standards with routine equipment checks and proper handling techniques.
Ensured compliance with food safety regulations by consistently adhering to sanitation guidelines and maintaining a clean work environment.
Collaborated with team members to develop innovative solutions for food production challenges.
Increased customer satisfaction through consistent delivery of high-quality products meeting established specifications.
Served as an integral member of the team during peak periods, providing support where needed to ensure smooth operations and maintain high levels of productivity.
Contributed to a positive work culture by maintaining open lines of communication with colleagues, sharing knowledge and expertise, and collaborating on projects for the betterment of the organization.
Education
Associate of Arts - General Studies
Yakima Valley Community College
Yakima, WA
06-2025
Skills
Workplace safety
Hospitality industry
Attention to detail
Problem-solving abilities
Multitasking
Point of sale systems
Customer service
Time management
Critical thinking
Certification
First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Washington State Driver's License
Completed Culinary Arts Program as Kitchen Manager