Summary
Overview
Work History
Education
Skills
Websites
Professional Overview
Timeline
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Honorina Nchama

Honorina Nchama

Houston

Summary

Motivated, analytical, and detail-oriented accounting graduate with a strong academic foundation in GAAP and financial principles. Offers hands-on experience in customer service, administrative support, and financial documentation, with proven strengths in communication, problem-solving, and adaptability. Recognized for maintaining accuracy under pressure and delivering client-focused service. Skilled in applying organizational and analytical abilities to support financial operations and drive continuous improvement. A proactive team player committed to contributing with efficiency, professionalism, and a strong work ethic.

Overview

6
6
years of professional experience

Work History

Receptionist / Customer Service Representative

Parkside Residences at Discovery Green
Houston
12.2024 - Current
  • Greeted clients and visitors, answered multi-line phone systems, and scheduled appointments.
  • Handled customer inquiries, complaints, and service requests professionally.
  • Provide general administrative support, such as data entry, filing, and document preparation.
  • Maintained accurate client records and provided administrative support to office staff.
  • Demonstrated excellent time management and problem-solving skills under pressure.
  • Assist property management with event coordination, notices, and resident communications.
  • Provide general administrative support, such as data entry, filing, and document preparation.
  • Update resident records and lease documentation as needed.

Receptionist / Customer Service Representative

Novel River Oaks
Houston
03.2023 - 09.2024
  • Greet residents, visitors, and vendors with professionalism.
  • Manage front desk operations, including answering calls, emails, and walk-in inquiries.
  • Monitoring access and maintaining visitor logs and key control.
  • Coordinate package and mail deliveries for residents.
  • Assist with scheduling maintenance requests and communicating with building staff.
  • Track office supplies and assist with inventory management.
  • Support move-in/move-out processes with required paperwork and scheduling.

Entry Level Bank Taller

Entry Level Bank Taller
Malabo
12.2018 - 01.2019
  • Welcomed and assisted customers with deposits, withdrawals, and loan payments, ensuring efficient and positive banking experiences.
  • Accurately processed cash, checks, and electronic transactions while adhering to fraud-prevention and security protocols.
  • Reconciled cash drawer at shift open and close, maintaining accuracy and compliance with bank policies.
  • Addressed customer inquiries and guided clients to appropriate services with professionalism and clarity.
  • Maintained up-to-date knowledge of bank products, services, and compliance requirements.
  • Promoted digital banking tools and referring clients to relevant departments to enhance service engagement.
  • Protect customer data by following privacy regulations and internal security standards.
  • Identified customer needs and connected them with appropriate financial services and solutions.

Education

Bachelor of Science - Business Administration – Accounting

Texas Southern University
Houston, Texas
01.2022

Skills

  • Financial statement preparation and analysis
  • General ledger accounting
  • Financial reporting (GAAP knowledge)
  • Cost accounting and managerial accounting
  • Auditing principles and procedures
  • Accounts payable and receivable management
  • Microsoft Excel (pivot tables, VLOOKUP, formulas)
  • Time management and multitasking
  • Strong written and verbal communication
  • Ethical judgment and professionalism
  • Team collaboration and interpersonal skills
  • Organizational and administrative support

Professional Overview

Motivated, analytical, and detail-oriented accounting graduate with a strong academic foundation in GAAP and financial principles. Offers hands-on experience in customer service, administrative support, and financial documentation, with proven strengths in communication, problem-solving, and adaptability. Recognized for maintaining accuracy under pressure and delivering client-focused service. Skilled in applying organizational and analytical abilities to support financial operations and drive continuous improvement. A proactive team player committed to contributing with efficiency, professionalism, and a strong work ethic.

Timeline

Receptionist / Customer Service Representative

Parkside Residences at Discovery Green
12.2024 - Current

Receptionist / Customer Service Representative

Novel River Oaks
03.2023 - 09.2024

Entry Level Bank Taller

Entry Level Bank Taller
12.2018 - 01.2019

Bachelor of Science - Business Administration – Accounting

Texas Southern University

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Honorina Nchama