Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HOON CHUNG

San Jose,CA

Summary

Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Development Manager

BayOne Solutions
Pleasanton, CA
04.2024 - 09.2025
  • Monitored industry trends and technological advancements to stay ahead of competition.
  • Supported sales team members to drive growth and development.
  • Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
  • Conducted market research and analysis to identify new business opportunities.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Organized meetings between senior management and prospective customers.

Internal Account Manager

Quest Diagnostics
Sacramento, CA
09.2022 - 09.2023
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Developed and significantly grew assigned territory 12% within first year.
  • Supported sales team members to drive growth and development by prospecting and generating leads to team members.
  • Utilized Salesforce software to maintain and record information.

Business Development Associate

Machaon Diagnostics
Berkeley, CA
02.2022 - 08.2022
  • Upheld strict quality control policies and procedures during customer interactions while documenting conversations to track request problems and solutions.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Resolved inquiries to consistently meet performance benchmarks.
  • De-escalated problematic customer concerns while maintaining a calm, friendly demeanor or fielded customer complaints and queries for immediate problem resolution.
  • Managed client database to maintain accurate information while identifying additional opportunities.

Retail Sales Consultant

AT&T Mobility
El Cerrito, CA
09.2021 - 01.2022
  • Adhered to company initiatives and achieved established goals.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Assessed conflicts and identified solutions for clients promptly.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.

Bartender

Cerca Trova Restaurant Concepts
Pinole, CA
01.2019 - 03.2020
  • Upsold customers from shelf to premium brands to help boost sales.
  • Balanced daily registers and generated sales reports for management.
  • Talked easily with patrons to build rapport and earn repeat business.

Education

Bachelor of Arts - Sociology

California State University - East Bay
Hayward, CA
06.2013

Skills

  • Problem-solving abilities
  • Account management/Project management
  • Customer relationship management
  • Team member motivation
  • Business-to-business background
  • Salesforce Software
  • Lead Generation
  • Direct Sales
  • Proficient in MS Office (Word/Excel/Powerpoint)

Certification

  • References available upon request.

Timeline

Business Development Manager

BayOne Solutions
04.2024 - 09.2025

Internal Account Manager

Quest Diagnostics
09.2022 - 09.2023

Business Development Associate

Machaon Diagnostics
02.2022 - 08.2022

Retail Sales Consultant

AT&T Mobility
09.2021 - 01.2022

Bartender

Cerca Trova Restaurant Concepts
01.2019 - 03.2020

Bachelor of Arts - Sociology

California State University - East Bay

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