Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HOPE ABERNATHY

Tulsa

Summary

Highly organized and adaptable professional with a strong background in administrative operations, customer service, and leadership. Proven success in streamlining processes, supporting executive teams, training staff, and ensuring client satisfaction. Skilled in document control, scheduling, HR onboarding, and cross-functional communication. Known for a strong work ethic, excellent interpersonal skills, and the ability to thrive in dynamic environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Flexologist

Stretchlab
Tulsa
09.2023 - Current
  • Conduct individualized stretching sessions addressing mobility, flexibility, and postural alignment.
  • Deliver strategic health guidance to clients and recommend corrective exercises for long-term improvements.
  • Ensure exceptional customer service and positive client experiences during in-person sessions.

Certified Personal Trainer

Hope Personal Training
Tulsa
08.2022 - Current
  • Design personalized fitness programs and nutrition plans tailored to individual client goals.
  • Coach clients through physical and mental blocks to achieve consistent health milestones.
  • Utilize tools like corrective exercise, percussive therapy, and assisted stretching to enhance performance.

Rink Director & General Manager

Magic Ice USA / Arvest Winterfest
Tulsa
11.2021 - 02.2023
  • Oversaw full seasonal operations including rink installation, staffing, safety, and compliance.
  • Managed 30-40 seasonal employees; led hiring, training, and daily supervision.
  • Improved operational workflows, ensuring guest safety and high-quality experiences.

Operations Administrative Assistant & CSR

Flowserve Inc.
Tulsa
09.2018 - 04.2020
  • Managed 50+ client accounts; processed purchase orders, change orders, and shipment logistics.
  • Provided administrative support to engineering, document control, and safety departments.
  • Maintained detailed documentation, cost analysis, and product lead time accuracy.

Document Control Specialist

Pryer Aerospace
Tulsa
01.2018 - 08.2018
  • Created and maintained secure document systems (physical and digital).
  • Released certified documents for manufacturing and ensured data accuracy for specifications.
  • Liaised with internal teams and external vendors on documentation and quality assurance.

Executive Assistant

Limco Airepair
Tulsa
06.2017 - 11.2017
  • Coordinated international travel for executive team; scheduled meetings and managed agendas.
  • Led employee engagement programs and supported HR with onboarding and payroll tasks.
  • Oversaw facility security, managed front desk duties, and supported building operations.

Education

Bachelor of Business Administration -

University of Arkansas
Fort Smith
05.2017

Skills

  • Office administration
  • Customer relationship management
  • Scheduling and calendar management
  • Onboarding and HR support
  • Document control
  • Training and staff supervision
  • Conflict resolution
  • Microsoft Office Suite and Google Workspace
  • Operations coordination
  • Written and verbal communication

Certification

  • Certified Personal Trainer: International Sports Science Association (ISSA), March 1st, 2023.
  • CPR and AED: International Sports Science Association (ISSA), February 28th, 2023.
  • Certified Flexologist: Stretchlab, September 18th, 2023.

Timeline

Certified Flexologist

Stretchlab
09.2023 - Current

Certified Personal Trainer

Hope Personal Training
08.2022 - Current

Rink Director & General Manager

Magic Ice USA / Arvest Winterfest
11.2021 - 02.2023

Operations Administrative Assistant & CSR

Flowserve Inc.
09.2018 - 04.2020

Document Control Specialist

Pryer Aerospace
01.2018 - 08.2018

Executive Assistant

Limco Airepair
06.2017 - 11.2017

Bachelor of Business Administration -

University of Arkansas

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