Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hope Baker

Pembroke Pines,FL

Summary

To obtain a customer service and/or public relations position in a results and service-driven atmosphere where my skills, dedication, and commitment to hard work will provide unlimited career advancement opportunities.

Overview

10
10
years of professional experience

Work History

Permit Review Coordinator

CGA Solutions Safebuilt
08.2021 - Current

• Executing intake of permit applications, plans, and supporting documentation for permitting in-person and online

• Data entry, issuing, and providing appropriate documents with compliance to establish building codes and regulations

• Review/Submit billing payments

• Organize and Review Legal documents

• Coordinate all commercial and residential inspections for different disciplines

• Enforce compliance with the SFL Building code of each discipline

• Review Certificate of Occupancy/Completion packages and send them to the required trade for review

• Issue Certificate of Occupancy/Completion once the project has been completed

• Assist Business owners and contractors in new construction projects

• Work closely with Building official to assist unsatisfied contractors and homeowners.

• Web conference with remote reviewers teaching new software and E-Review stamps.

• Execute and achieve timed projects within expected time

Permit Technician

City Of Fort Lauderdale
01.2021 - 08.2021
  • Intake permit applications
  • Data entry, issuing, and providing appropriate documents with compliance to establish building codes and regulations
  • Review/Submit billing payments
  • Organize and Review Legal documents
  • Coordinate all commercial and residential inspections for different disciplines
  • Enforce compliance with South Florida Building code of each discipline
  • Intake Online Permits for E-review

Permit Technician

City Of Hialeah
06.2019 - 01.2021
  • Intake permit applications
  • Data entry, issuing, and providing appropriate documents with compliance to establish building codes and regulations
  • Review billing payments
  • Organize and Review Legal documents
  • Coordinate all commercial and residential inspections for different disciplines
  • Enforce compliance with South Florida Building code of each discipline
  • Intake Online Permits for E-review
  • Take in code complaints (Building w/o a permit, Nuisance/foul odor, vehicle w/o a tag, in-cap vehicle, minimal housing)

Permit Technician

CAP Government, Southwest Ranches
08.2017 - 06.2019
  • Intake permit applications
  • Data entry, issuing, and providing appropriate documents with compliance to establish building codes and regulations
  • Review/Submit billing payments
  • Organize and Review Legal documents
  • Store away public records
  • Coordinate all commercial and residential inspections for different disciplines
  • Enforce compliance with South Florida Building code of each discipline

Clerical Assistant

City of Pembroke Pines
03.2016 - 08.2017
  • Coordinate senior's schedules
  • Handle daily events and activities for seniors
  • Exceptional customer service skills and decision-making skills based on individual needs
  • Manage cash, checks, and credit card transactions
  • Manage information input into system
  • Organize and store away documents
  • Data Entry

Sales Associate

Winn Dixie
02.2013 - 06.2015
  • Worked in various departments
  • Cashier - manage money, coupons, and ads always
  • Floral/Produce dep
  • Arrange flowers to customer preference
  • Responsible for keeping everything to be up to date
  • Meat/seafood dep
  • Organize cooler/freezer
  • Responsible for lunch meats and organization of all products in cooler.

Education

High School Diploma -

Charles W. Flanagan High School
Pembroke Pines, FL
07.2015

Skills

  • Customer Service
  • Contract Review
  • Conflict Resolution
  • Teambuilding
  • Decision-Making
  • Teamwork and Collaboration
  • Customer Relations
  • Project Management
  • Microsoft Office
  • Organization and Efficiency

Languages

Spanish

Timeline

Permit Review Coordinator

CGA Solutions Safebuilt
08.2021 - Current

Permit Technician

City Of Fort Lauderdale
01.2021 - 08.2021

Permit Technician

City Of Hialeah
06.2019 - 01.2021

Permit Technician

CAP Government, Southwest Ranches
08.2017 - 06.2019

Clerical Assistant

City of Pembroke Pines
03.2016 - 08.2017

Sales Associate

Winn Dixie
02.2013 - 06.2015

High School Diploma -

Charles W. Flanagan High School
Hope Baker