Hope Breed
Belden,MS
Overview
19
19
years of professional experience
Work History
Assistant Manager
Reeds Jewelers
Tupelo, MS
08.2020 - Current
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Recruited and trained new employees to meet job requirements.
- Completed inventory audits to identify losses and project demand.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Store Manager
Men's Wearhouse
Tupelo, MS
02.2009 - 06.2020
- Resolved customer complaints in a timely manner.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Organized promotional events to increase product awareness.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained accurate records of employee performance reviews.
- Developed strategies to maximize sales and profitability.
- Monitored employee performance and identified performance gaps for corrective action.
- Updated and maintained store signage and displays.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Recruited, trained and supervised new employees.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Sales Manager
Aaron's Sales and Lease
Tupelo, MS
06.2005 - 02.2009
- Created and presented monthly reports to management on sales performance.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Coached, developed and motivated team to achieve revenue goals.
- Performed sales consultations and educated clients on products and services.
- Directed and coordinated products, services and sales activities.
- Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
- Collaborated with marketing team to create promotional materials for target customers.
- Prepared sales production reports for senior management.
- Researched potential customers using various sources such as public records, web searches.
Education
High School Diploma -
Baldwyn High School
Baldwyn, MS05-1989
Business Administration and Management
Northeast Community College
Booneville, MSSkills
- Recruiting and Interviewing
- Operations Management
- Product and Service Knowledge
- Employee Performance Evaluations
References
References available upon request.
Timeline
Assistant Manager
Reeds Jewelers
08.2020 - Current
Store Manager
Men's Wearhouse
02.2009 - 06.2020
Sales Manager
Aaron's Sales and Lease
06.2005 - 02.2009
High School Diploma -
Baldwyn High School
Business Administration and Management
Northeast Community College