Hope Catanzaro
Cincinnati,OH
Summary
Experience working with both large and small groups of people as supervisor and instructor. Several years’ experience in customer service, administrative assistant, travel coordinator, management, HR employee relations.. Familiar and knowledgeable of DoD and DoE, and industrial security programs that are offered. Excellent communication skills, detail-oriented self-starter with strong work ethic, good at multi-tasking, prioritizing, working independently as well as being a team player, and interacting with the public. Knowledge of office systems, practices and administration. Ability to analyze and evaluate complex administrative situations, to research information through several processes and to exercise appropriate judgment in establishing priorities, schedules and work methods. Notary for both the State of Ohio and Kentucky.
Overview
16
16
years of professional experience
Work History
HR Systems & Processes Specialist
Carl Zeiss Vision, Inc
04.2021 - Current
- Subject Matter Expert and Key User of all internal / Shared Services Systems.
- Represent Vision HR in North America and Global HR Projects, particularly those focused on systems and processes.
- Guide & Support CZV team on all HR System and Processes.
- Work closely with Shared Services to manage implementation and launch of new Global processes.
- Test new systems and processes and make recommendations on changes and improvements.
- Analyze reports, advise on trends, and make recommendations on changes to support strategic initiatives.
- Manage and administer SOPs for all locations and show processes to HRBP’s, Managers and Supervisors.
- Coordinate HR programs, including but not limited to rollouts, ongoing management and reporting (i.e. employee engagement, performance management etc.)
- Keeps up to date on all applicable state and federal employment laws.
- Understands and is advocate for company goals, programs, challenges, department objectives, etc. and evaluates current HR programs practices in relation to these areas.
- Ownership of HR processes including but not limited to verifications of employment, unemployment, systems topics, system accessibility, administration, etc.
- Manage business card request process internally.
- Manage purchase order and purchasing process for CZV HR.
- Assist with cross-departmental and competency projects and initiatives.
HR Coordinator
Carl Zeiss Vision, Inc
01.2021 - 04.2021
- Maintain personnel files and other systems (e.g., Fortis, ADP, iApplicant, E-Verify, etc.)
- Coordinate HR related forms and documentation (e.g.,W/C claims, employment verification, etc.). Responsible for gathering HR data and running HR reports (ad hoc reports, term report, etc.). Assistance with new hire orientation and processing new hire paperwork. Assist with benefits open enrollment and merit review process (generating letters, updating spreadsheets, tracking down information, etc.). Assist department with projects that are often of confidential nature
- Assisted with coordination of events and training. Organize and track central repository of employee development plans and performance reviews. Maintain and administer policy documents. Administer Immigration/Mobility process. Performs other general HR functions or administrative duties or projects as needed. Perform additional tasks as required
Administrative Assistant
DeBra-Kuempel
04.2019 - 05.2020
- Provided support to both service and account manager
- Handled payroll, dispatch, maintenance scheduling, invoicing, billing, and AR for both service and plumbing groups.
Coordinator II
HDT Global, DRS Environmental Systems, Inc
10.2016 - 03.2019
- Provide support to program managers in areas of program planning and tracking
- Update program schedule status and overall program plan
- Overall responsibility for monitoring budgets, schedules, expenditures and time charges on programs Gathers and analyzing data for program reviews, QBR’s and other meetings
- Responsible for earned value management
- Monitors and reports program performance against plan for all programs
- Ensures adherence
- Policies/requirements and advises management on needed action
- Maintain records; prepare charts, graphs, tables, reports and other analyses as required
- Participate as team member on bid and proposal activity
- Inform program management of customer problems, and may provide potential solutions
- Coordinate with internal and external customers, under direction of program manager
- Prepares customer communication as requested
- Support, communicate, reinforce and defend mission, values and culture of organization
Administrative Coordinator II
DRS Technologies, Inc
01.2009 - 10.2016
- Responsible for coordinating difficult to complex administrative responsibilities and functions for several departments which includes, Operations, Engineering, Procurement, EH&S, Human
- Resources (attendance tracking), Payroll/Finance (Time Clock Plus and report from Corporate for Travel documentation and verification), and Programs
- Performance of these responsibilities require great deal of coordination, organization and discretion and for performing administrative work
- Coordinates daily administrative operations of office; coordinates administrative work flow, establishes systems and procedures for administrative support activities
- Researches information, prepares regular reports, files, answers phones, takes messages and relays information; maintains office and equipment inventories, orders supplies
- Composes, types and edits correspondence for management; reviews and distributes mail addressed to management and alerts responsible person of any matters needing immediate attention
- Plans, coordinate and schedules meetings, and makes any necessary arrangements for these meetings
- Support, communicate, reinforce and defend mission, values and culture of organization
- Performs and assists with variety of special administrative projects and programs
- Support Human Resources by scheduling training, organize holiday parties and all meeting and employee luncheons
- Coordinates all travel arrangements for all employees at both Cincinnati, OH and Florence
- KY locations.
Production Clerk
DRS Technologies, Inc
08.2007 - 01.2009
- Inputs time-keeping for 130 employees in two plants as schedule requires
- Assists Project
- Planning Managers and floor managers (1) in assuring that labor charges are correct and (2) with leave schedules
- Monitors attendance of workers in plants
- Helps with points pertaining to attendance and hands out disciplinary actions as prescribed by guidelines of point system
- Helps complete ETC’s on monthly basis to ensure that jobs are completed according to schedule
- Ensures that all supervisors and PPM’s have time sheets approved and submitted
- Payroll on a timely basis
- Sorts and distributes paychecks
- Assists Safety Manager with projects
- Maintains accurate counts of all plant employees.
Education
Some College (No Degree) - General Studies
Northern Kentucky University
Highland Heights, KYHigh School Diploma -
Turpin High School
Cincinnati, OH1991
Skills
Soft Skills:
- Active Listening
- Excellent Communication
- Organization and Time Management
- Attention to Detail
Hard skills
- People Management
- Workday
- SAP
- CurioZ
Timeline
HR Systems & Processes Specialist
Carl Zeiss Vision, Inc
04.2021 - Current
HR Coordinator
Carl Zeiss Vision, Inc
01.2021 - 04.2021
Administrative Assistant
DeBra-Kuempel
04.2019 - 05.2020
Coordinator II
HDT Global, DRS Environmental Systems, Inc
10.2016 - 03.2019
Administrative Coordinator II
DRS Technologies, Inc
01.2009 - 10.2016
Production Clerk
DRS Technologies, Inc
08.2007 - 01.2009
Some College (No Degree) - General Studies
Northern Kentucky University
High School Diploma -
Turpin High School
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