Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Clapsadl

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

28
28
years of professional experience

Work History

Scheduler

Universal Forest Products, Inc.
03.2020 - Current

Communicate with customers on a daily basis to confirm deliveries to job sites.

Attend daily production meetings to gather information from production and communicate to the sales teams and their customers.

Work with the transportation team on scheduling deliveries. Also schedule inbound deliveries.

Work with the sales team to place new orders.

Commercial Coordinator

Winter Gardens Quality Foods
10.2017 - 03.2020

Worked with Research & Development team to develop new products for customer. Following steps for commercializing and moving new products to production.

Worked in purchasing department. Contacted suppliers to source new ingredients.

Worked in sales department. Communicating with customers on placing weekly orders.

Worked in Technical services creating process documents for production to follow.

Support Staff Member

PA Counseling Services
04.2014 - 10.2017

Answered phones, checked in patients for their appointments, and collected copays.

Scheduled new patient appointments.

Audited patient charts according to DDAP regulations.

Airport Customer Service Agent

United Airlines
06.2012 - 11.2013

Cross utilized in all aspects of operations from ticketing, check-in, boarding gate, baggage, ramp, operations and administration.

Knowledge of station controls such as balancing daily sales reports and deposit preparing.

Experience with payroll, man hour reports and accounts payable.

Airport Customer Service Agent

Express Jet Airlines, XJT
04.1996 - 06.2012

Supervisory Experience

Cross utilized in all aspects of operations from ticketing, check-in, boarding gate, baggage, ramp,and operations.

Participated with new hire training on policies and procedures.

Education

High School Diploma -

York Technical Institute
York, PA
05.1996

High School Diploma -

Bermudian Springs High School
York Springs, PA
06.1991

Skills

  • Computer Skills
  • Attention to Detail
  • Data Entry
  • Strong Work Ethic
  • Effective Multitasking
  • Customer Service
  • Telephone Etiquette
  • Schedule Coordination

Timeline

Scheduler

Universal Forest Products, Inc.
03.2020 - Current

Commercial Coordinator

Winter Gardens Quality Foods
10.2017 - 03.2020

Support Staff Member

PA Counseling Services
04.2014 - 10.2017

Airport Customer Service Agent

United Airlines
06.2012 - 11.2013

Airport Customer Service Agent

Express Jet Airlines, XJT
04.1996 - 06.2012

High School Diploma -

York Technical Institute

High School Diploma -

Bermudian Springs High School
Hope Clapsadl